Gastroenterology Front Desk Specialist

The Toledo Clinic, Inc.; Toledo, Northern (OH, KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

The Toledo Clinic, Inc. is seeking a full-time Medical Receptionist for Gastroenterology in Toledo, OH. Working hours are Monday-Thursday 9:00-6:00 and Friday 8:00-5:00, with prior medical office experience preferred.

The role supports the front desk, answers calls, schedules appointments, and coordinates patient flow in a busy clinic. Responsibilities include verifying referrals, updating insurance information, and handling messages for clinical staff.

Qualifications

• HS diploma or GED required.
• Previous clerical experience in a medical office preferred.
• Excellent communication, phone, and organizational skills.
• Ability to verify referrals and pre-certifications.

Responsibilities

• Answering phones courteously and professionally.
• Verifying referrals and pre-certifications.
• Updating insurance information.
• Answering general patient questions.
• Taking messages and relaying to appropriate personnel.
• Collecting co-pays and processing basic administrative tasks.

Skills

Communication skills

Phone etiquette

Organizational skills

Education

HS diploma or GED

Job description

The Toledo Clinic, Inc. is seeking a full-time Medical Receptionist for Gastroenterology in Toledo, OH. Working hours are Monday-Thursday 9:00-6:00 and Friday 8:00-5:00, with prior medical office experience preferred.

The role supports the front desk, answers calls, schedules appointments, and coordinates patient flow in a busy clinic. Responsibilities include verifying referrals, updating insurance information, and handling messages for clinical staff.