Gas Service Technician I – Field & Customer Support

Atmos Energy; Greenville (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

Atmos Energy is seeking a Service Technician to perform basic tasks using clearly prescribed procedures and respond to customer service requests, including connections and disconnections as operator qualified.

The role involves installing, programming, and operating Wireless Meter Reading (WMR) equipment, maintaining records, and assisting with meter readings for billing. A high school diploma or GED and a valid driver’s license are required, with potential standby duties and outdoor work.

Qualifications

• Requires high school diploma or GED.
• Requires valid driver's license.
• Ability to utilize company web resources for data entry/retrieval.

Responsibilities

• Respond to customer requests for service including connections and disconnections as operator qualified.
• Informs customer of needed repairs and ensures customer understanding and satisfaction with work performed.
• Installs, programs, and operates Wireless Meter Reading (WMR) equipment as necessary.
• Completes and maintains accurate records to comply with company and regulatory requirements.
• May read meters and record usage for billing.

Skills

Communication Skills

Customer Service

Education

High School Diploma or GED

Tools

Internet/Intranet access

Job description

Atmos Energy is seeking a Service Technician to perform basic tasks using clearly prescribed procedures and respond to customer service requests, including connections and disconnections as operator qualified.

The role involves installing, programming, and operating Wireless Meter Reading (WMR) equipment, maintaining records, and assisting with meter readings for billing. A high school diploma or GED and a valid driver’s license are required, with potential standby duties and outdoor work.