Gas Service Dispatcher

Eversource; Brockton (MA); On-site; USD 53,000 - 76,000; Full time

Job summary

Eversource Energy is hiring a Gas Service Dispatcher in Brockton, MA. You will process gas service orders, including emergencies, odors, repair requests, meter turn ons/offs, and meter exchanges in a 24/7 operation.

This union-represented role requires 2+ years of emergency dispatching, a high school diploma, and ability to pass DOT drug testing and company training, with shifts covering all hours.

Qualifications

• Two plus years of Emergency Dispatching Experience – EMS/Police/Fire/Gas/Utility required.
• Must pass pre-employment drug test per DOT regulations; random tests.
• Must be available to work 24/7; shifts required.
• Progression periods for rating required.
• Successful completion of company training programs and oral exams.

Responsibilities

• Process gas service orders including emergencies, odors, repair requests, meter turn ons/offs.
• Handle meter investigations and exchanges as part of daily duties.
• Support 24/7 operation and respond to emergency police and fire lines.

Skills

Emergency Dispatching Experience

Education

High School Diploma or equivalent

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Position

Gas Service Dispatcher

Department

Gas Service Dispatch

Location

Brockton, MA

Starting Rate of Pay

$46.71 hourly

Currently Posted Hours

Shifts are Required

Union Represented Position

**Union Represented Position**

Job Summary

Under general supervision, the Gas Service Dispatcher is responsible for processing the gas service orders for the company. These include, but are not limited to: gas emergencies, gas odors, requests for gas repair service, meter turn ons, meter shut offs, meter investigations, and meter exchanges. The department maintains a 24/7 operation and is responsible for answering the “emergency police and fire lines”.

Qualifications

1. This position will require the satisfactory completion of company training programs and oral exams must be successfully passed.
2. Qualified applicants must pass a pre-employment/pre-placement drug test in accordance with D.O.T. regulations. Random tests will be given.
3. Availability to work 24/7 shift work. Shifts are required.
4. Progression periods for rating required
5. Two plus years of Emergency Dispatching Experience – EMS/Police/Fire/Gas or Utility Dispatch experience required.
6. High School Diploma or equivalent required.

Competencies

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross-functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership & accountability
• Build trusting relationships

Work Type and Openings

Worker Type: Regular

Number of Openings: 1

Emergency Response

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

VEVRRA Federal Contractor

Who we are:

Eversource Energy (NYSE:ES), a Fortune 500 and Standard & Poor’s 500 energy company based in Connecticut, Massachusetts and New Hampshire, operates New England’s largest energy delivery system. Eversource is committed to safety, reliability, environmental leadership and stewardship, and expanding energy options for its 4.3 million electric and natural gas customers. We are a company dedicated to our customers, communities and employees. We know that our success depends on the best efforts of our engaged team-talented and dedicated individuals who take pride in their work, know and exhibit the value of teamwork and collaboration, and support each other in working safely every day.