Gas Service Dispatcher

Eversource Energy; Brockton (MA); Vor Ort; USD 58.000 - 76.000; Vollzeit

Zusammenfassung

Eversource Energy in Brockton, MA is seeking a Gas Service Dispatcher to handle gas service orders, emergencies, meter work and outages. The role supports a 24/7 operation and requires readiness for callouts and urgent service requests.

The dispatcher works under general supervision, completing required training and passing exams. A high school diploma is required, and DOT drug testing applies to new hires.

Qualifikationen

• High School Diploma or equivalent required.
• Must pass pre-employment drug test per DOT regulations.
• Must complete company training programs and pass oral exams.

Aufgaben

• Process gas service orders including emergencies, repairs, meter work and turn-ons/offs.
• Coordinate dispatch activities for 24/7 gas service operations and emergency lines.
• Maintain accurate records and communicate effectively with field crews and customers.

Kenntnisse

Emergency Dispatching

24/7 Availability

Customer Focus

Accountability

Ausbildung

High School Diploma

Jobbeschreibung

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

POSITION: Gas Service Dispatcher

DEPARTMENT: Gas Service Dispatch

LOCATION : Brockton, MA

STARTING RATE OF PAY:$46.71 hourly

CURRENTLY POSTED HOURS: Shifts are Required

Union Represented Position

JOB SUMMARY

Under general supervision, the Gas Service Dispatcher is responsible for processing the gas service orders for the company. These include, but are not limited to: gas emergencies, gas odors, requests for gas repair service, meter turn ons, meter shut offs, meter investigations, and meter exchanges. The department maintains a 24/7 operation and is responsible for answering the "emergency police and fire lines".

QUALIFICATIONS

• 1. This position will require the satisfactory completion of company training programs and oral exams must be successfully passed.
• 2. Qualified applicants must pass a pre-employment/pre-placement drug test in accordance with D.O.T. regulations. Random tests will be given.
• 3. Availability to work 24/7 shift work. Shifts are required.
• 4. Progression periods for rating required
• 5. Two plus years of Emergency Dispatching Experience - EMS/Police/Fire/Gas or Utility Dispatch experience required.
• 6. High School Diploma or equivalent required.

Competencies

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross-functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership & accountability
• Build trusting relationships

Worker Type

Regular

Number of Openings

1

Emergency Response

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor