Gas Operations Supervisor: Safety & Team Leadership

Black Hills Energy; Webster City (IA); Sur place; USD 106 000 - 174 000; Plein temps

Avantages offerts par ce poste

Annual discretionary bonuses

401(k) with company match

Tuition reimbursement

Paid time off including holidays and  

Life insurance and disability benefits

Pet insurance

Résumé du poste

Black Hills Energy is seeking a Gas Operations Manager in Webster City, Iowa, to lead service and operations teams, ensuring safe, reliable natural gas utility service. The role reports to Gas Operations Manager and offers relocation assistance based on circumstances.

Key responsibilities include supervising construction, maintenance, and customer support, driving safety and compliance, and overseeing regulated work with a focus on customer service and continuous improvement.

Qualifications

• Bachelor's degree in business management, engineering or related field or equivalent combination of education and experience.
• Minimum of 3 years of utility industry, gas operations, or other relevant experience.

Responsabilités

• Proactively promote and lead safety initiatives in all phases of operations and in compliance with DOT, State, and Company standards.
• Supervise, schedule, train, and develop front-line employees performing work in construction, maintenance, appliance repair, and customer and administrative support.
• Manage employee & labor relations issues at the operational level, with assistance from Human Resources.
• Lead all aspects of and ensure the completion of all regulated/mandated work.
• Respond to and resolve customer requests and issues while providing top tier customer service.
• Actively participate in maintaining favorable community relations.
• Actively sponsor or lead continuous improvement efforts and build a positive environment that empowers all employees to continuously improve.
• Make daily decisions that positively impact capital and maintenance programs including external contractors.
• Respond to emergency situations and participate in the emergency on-call rotation schedule.

Connaissances

Leadership

Communication

Presentation skills

Budgeting & forecasting

Project management

Cross-functional teamwork

Customer service

Formation

Bachelor's degree in business management, engineering or related field

Description du poste

Black Hills Energy is seeking a Gas Operations Manager in Webster City, Iowa, to lead service and operations teams, ensuring safe, reliable natural gas utility service. The role reports to Gas Operations Manager and offers relocation assistance based on circumstances.

Key responsibilities include supervising construction, maintenance, and customer support, driving safety and compliance, and overseeing regulated work with a focus on customer service and continuous improvement.