Gas Meter & Service Technician I

Atmos Energy Corporation; Rockville (MD); On-site; USD 42,000 - 66,000; Full time

Job summary

Atmos Energy Corporation in Rockville, MD is looking for a service technician to perform basic work with prescribed procedures, respond to customer service requests including connections and disconnections, and install/operate Wireless Meter Reading equipment.

You will complete records to regulatory standards, assist with emergencies, and read meters for billing when required, with safety as a core value and pre-employment screenings as part of the process.

Qualifications

• Requires basic customer service skills and ability to read and interpret basic information.
• Ability to communicate clearly with customers and internal teams.
• Field operation readiness and adherence to safety protocols.

Responsibilities

• Perform basic work using clearly prescribed procedures.
• Respond to customer requests for service including connections and disconnections as qualified.
• Inform customers of needed repairs and ensure customer understanding and satisfaction.
• Possibly disconnect service and perform collection efforts on delinquent accounts.
• Install, program, and operate Wireless Meter Reading equipment as needed.
• Assist with safety-related responses to natural gas and other emergencies.
• Maintain accurate records and reports to comply with company and regulatory requirements.
• Read meters and record usage for billing when required.

Skills

Customer service orientation

Meter reading

Problem solving

Communication

Education

High school diploma or GED

Tools

Wireless Meter Reading equipment

Job description

Atmos Energy Corporation in Rockville, MD is looking for a service technician to perform basic work with prescribed procedures, respond to customer service requests including connections and disconnections, and install/operate Wireless Meter Reading equipment.

You will complete records to regulatory standards, assist with emergencies, and read meters for billing when required, with safety as a core value and pre-employment screenings as part of the process.