Gas & Electric Operations Coordinator

ISU Research Park; Ames, Northern (IA, KY); Hybrid; USD 42,000 - 66,000; Full time

Job summary

ISU Research Park seeks a Work Order Support Coordinator II to provide administrative support for gas and electric work orders, ensuring accurate data entry and timely reporting. You will handle billing, generate charts and tables, and support GIS mapping with closely monitored priorities.

The role requires strong communication, collaborative work, and meticulous recordkeeping, with travel as needed and a valid driver's license. An associate degree is preferred.

Qualifications

• Associate degree preferred.
• Demonstrated effective interpersonal, verbal, and written communication skills.
• Knowledge of Microsoft SharePoint preferred and Adobe Acrobat (PDF) knowledge.
• Ability to work effectively in a collaborative and inclusive work environment.
• Excellent attention to detail and ability to meet deadlines with quality work.

Responsibilities

• Process gas and electric work orders in the work management system.
• Complete billing for gas and electric construction with the work management and other systems.
• Create documents, forms, spreadsheets, charts, graphics, and presentations using basic computer applications.
• Prepare charts, graphs, and tables from data for reports or presentations.
• Enter gas records accurately (e.g., pipe inspection forms, sewer forms, odorant reads) into the record system.
• Generate reports and statistics such as work pending, work ready, and work closed by priority.
• Submit completed gas and electric work requests to GIS for mapping.
• Support gas and electric system construction with data and information for field personnel.

Skills

Interpersonal skills

Verbal and written communication

Computer literacy

Attention to detail

Deadline-driven

Collaborative work

Education

Associate degree preferred

Tools

Microsoft SharePoint

Adobe Acrobat (PDF)

Job description

ISU Research Park seeks a Work Order Support Coordinator II to provide administrative support for gas and electric work orders, ensuring accurate data entry and timely reporting. You will handle billing, generate charts and tables, and support GIS mapping with closely monitored priorities.

The role requires strong communication, collaborative work, and meticulous recordkeeping, with travel as needed and a valid driver's license. An associate degree is preferred.