Gas Detection Field Service Engineer — Training & Support

Honeywell Technologies

Austin (TX)

On-site

USD 65,000 - 90,000

Full time

14 days+

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Job summary

Honeywell Gas Detection is seeking a Field Service Engineer in Austin, TX to support customers and internal teams. You will diagnose and resolve advanced hardware/software issues, train field personnel, and develop technical knowledge resources while documenting all activity for traceability.

The role emphasizes hands-on field work, strong communication, and teamwork with a focus on safety, accuracy, and customer satisfaction.

Qualifications

  • Associate degree or equivalent hands-on field service experience.
  • Proficiency with Microsoft Office for documentation and reporting.
  • Basic understanding of electrical systems and field service operations.
  • Valid driver's license and ability to travel to customer sites

Responsibilities

  • Provide direct support to Internal & External Customers.
  • Troubleshoot hardware/software and resolve complex equipment problems.
  • Investigate and resolve technical issues; document analysis work.
  • Coordinate with Technical Support & Engineering for advanced resolution.
  • Report on analysis work in a timely, detailed manner.
  • Maintain safety, service quality and customer satisfaction through collaboration.

Skills

Electrical troubleshooting
Customer support
Field service
Technical communication
Documentation

Education

Associate degree in Electronics or related technical field
Military technical training with field experience

Tools

Salesforce.com
SharePoint
SAP
Microsoft Excel

Job description

Honeywell Gas Detection is seeking a Field Service Engineer in Austin, TX to support customers and internal teams. You will diagnose and resolve advanced hardware/software issues, train field personnel, and develop technical knowledge resources while documenting all activity for traceability.

The role emphasizes hands-on field work, strong communication, and teamwork with a focus on safety, accuracy, and customer satisfaction.

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