Sr Customer Experience (Gas Detection) Training Professional

Honeywell Technologies; Lincolnshire (IL); Hybrid; USD 86,000 - 108,000; Full time

Job summary

Honeywell is seeking a Sr Gas Detection (Customer Experience) Training Professional to design and deliver impactful customer experience training that strengthens capabilities and improves customer interactions. You will report to the Sr CX Training Manager and work from our Lincolnshire, IL location on a hybrid schedule.

In this role, you will train sales teams, distributors, and customers in gas detection solutions to drive product and service growth, with travel >50% to customer sites and

Qualifications

• 10+ years of gas detection training experience for industrial and safety audiences.
• Self-starter with technical expertise, business acumen, and global experience.
• Ability to analyze training needs and measure program effectiveness with data.
• Willingness and ability to travel more than 50% to customer sites in North America (domestically and internationally).

Responsibilities

• Design and deliver role-based gas detection training for internal and external audiences, with a primary focus on Hi-Tech solutions while supporting broader gas detection training needs.
• Design, develop and maintain training courses, agendas, content, catalogs, and schedules.
• Drive service revenue growth through competency-based training programs.
• Travel more than 50% to deliver training at customer sites and other training locations.
• Use feedback and data to assess training impact and improve outcomes.
• Collaborate with global cross-functional teams to complete key training initiatives.

Skills

Gas Detection Training

Technical Expertise

Global Experience

Data-Driven Insights

Travel >50%

Education

Bachelor's degree

Job description

As a Sr Gas Detection (Customer Experience) Training Professional at Honeywell, you will design and deliver impactful customer experience training that strengthens capabilities and improves customer interactions.

You will report to the Sr CX Training Manager and work from our Lincolnshire, IL location on a hybrid work schedule.

In this role, you will improve customer experience and drive product and service growth by training sales teams, distributors, and customers in our gas detection solutions.

Responsibilities

• Design and deliver role-based gas detection training for internal and external audiences, with a primary focus on Hi-Tech solutions while supporting broader gas detection training needs.
• Design, develop and maintain training courses, agendas, content, catalogs, and schedules.
• Drive service revenue growth through competency-based training programs.
• Travel more than 50% to deliver training at customer sites and other training locations.
• Use feedback and data to assess training impact and improve outcomes.
• Collaborate with global cross-functional teams to complete key training initiatives.

Qualifications

• 10+ years of Customer Gas Detection training experience for industrial and safety audiences.
• Self-starter with technical expertise, business acumen, and global functional experience.
• Ability to analyze training needs and evaluate program effectiveness through data-driven insights.
• Willingness and ability to travel more than 50% to customer sites in North Americal Region (domestically and occasionally internationally)

We Value

• Bachelor’s degree.
• Leadership skills to influence cross-functional teams and drive a customer-centric culture.
• Project management skills to lead multiple training and documentation initiatives.
• Strong knowledge of instructional design principles and adult learning methodologies to create engaging and interactive training content.
• Experience using training technologies and tools to facilitate learning and measure training impact.

Benefits Of Working For Honeywell

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more

The salary range for this position is ($86,400.00 - $108,200.00). Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate’s work experience, education and training, key skills, as well as market and business considerations.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: August 10, 2026.

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.