Garnishment Compliance Specialist I

Paylocity; Schaumburg (IL); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Job summary

Paylocity is seeking a Garnishment Services Specialist Level I to support garnishment services for clients. The role requires reading court orders, setting up garnishments with calculation codes, and managing prorations for multiple child supports.

This is an on-site position located in Schaumburg, IL, with five days per week in the office. Responsibilities include maintaining garnishment rules, handling e-file documents, and ensuring compliance with state, federal laws.

Qualifications

• Bachelor's degree required.
• Minimum one year in a client-facing role, payroll, accounting, garnishment processing, or taxes in a customer service or call center environment.
• Preferred experience as Paylocity account manager or implementation consultant.
• Excellent communication, relationship-building, writing, and interpersonal skills.
• Attention to detail and strong organizational skills.
• Proficiency with Microsoft Office (Outlook, Excel, PowerPoint).
• Ability to manage changing priorities, meet deadlines, and adapt to a changing business environment.
• Understanding and applying garnishment laws and regulations.

Responsibilities

• Maintain garnishment rules in the system per state rules and garnishment type.
• Maintain garnishment data with start/stop dates for each order and process all wage garnishments.
• Process e-file documents to courts as applicable.
• Respond promptly to client inquiries and collaborate with Account Managers to resolve issues.
• Identify problems and provide solutions for clients using available resources.
• Provide professional updates to stakeholders on progress and status.
• Manage time effectively to meet deadlines.
• Validate garnishment orders for compliance with laws.
• Guide clients on garnishment compliance best practices and Paylocity product fit.
• Manage calls and metrics for emerging markets and major clients with appropriate response times.
• Review the GMS Community page and Teams Channel for resolutions and best practices.
• Maintain confidentiality of sensitive employee information.

Skills

Communication skills

Customer service

Attention to detail

Microsoft Excel

Payroll knowledge

Garnishment knowledge

Education

Bachelor's Degree

Tools

Office Suite

Job description

Paylocity is seeking a Garnishment Services Specialist Level I to support garnishment services for clients. The role requires reading court orders, setting up garnishments with calculation codes, and managing prorations for multiple child supports.

This is an on-site position located in Schaumburg, IL, with five days per week in the office. Responsibilities include maintaining garnishment rules, handling e-file documents, and ensuring compliance with state, federal laws.