Garage Attendant Supervisor - Nashville TN

Parking Management Company; Nashville (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in valet parking services is seeking a Garage Attendant Supervisor to lead a dedicated team. This role offers the opportunity to ensure exceptional guest service while overseeing daily operations. You will collaborate closely with management, hire and train staff, and maintain high standards of service and safety. With a focus on employee happiness and growth opportunities, this position is perfect for someone passionate about leadership and customer service. Join a supportive environment that values your contributions and offers flexible schedules and competitive wages.

Benefits

Bonus Opportunities

Internal Leadership Development Program

Paid Training

Tuition Assistance

Nationwide Discounts

Military Friendly Employer

Qualifications

• Minimum 1 year of supervisory and customer service experience preferred.
• Proficiency in operational methods and procedures in parking operations.

Responsibilities

• Oversee associates to ensure exceptional guest service and compliance.
• Manage revenue reports and handle guest property claims effectively.

Skills

Leadership Skills

Customer Service

Operational Knowledge

Problem Solving

Communication Skills

Education

High School Diploma or Equivalent

Supervisory Experience

Management Training

Tools

Windows

Office Products

Job description

Job Details

Job Location: Nashville TN - Nashville, TN

Position Type: Full Time / Part Time

Education Level: Not Specified

Salary Range: Undisclosed

Description

Company: Parking Management Company - PMC

Job Title: Garage Attendant Supervisor

Position Type: Full-time and Part-time

Pay: Hourly

Parking Management Company is Hiring: Garage Attendant Supervisor!

Are you passionate about helping others and enjoy meeting new people? Parking Management Company (PMC) is actively seeking individuals for our Garage Attendant Supervisor positions. If you're looking to join a supportive team, PMC offers competitive wages, bonuses, flexible schedules, a daily pay program, growth opportunities, and more. Apply today for a chance to be part of a company that prioritizes employee happiness.

Position Summary:

The primary responsibility of the Garage Attendant Supervisor is to oversee associates, ensuring exceptional guest service and compliance with company policies. This role involves working closely with the Commercial Parking Manager and includes responsibilities such as hiring, training, and coaching associates, as well as managing revenue reports and handling guest property claims. Garage Attendant Supervisors actively manage shifts, issue tickets, complete administrative duties, and maintain the cleanliness of parking areas.

Essential Duties and Responsibilities:

• Maintain a weekly schedule of 40+ hours on-site at the account.
• Collaborate with the Commercial Parking Manager to oversee parking operations and staff.
• Address guest concerns, claims, and service issues promptly and effectively.
• Ensure associates adhere to uniform and grooming standards before each shift.
• Monitor attendance and timekeeping to ensure compliance with clocking procedures.
• Conduct and actively participate in required staff meetings, facilitating communication of pertinent information.
• Set up and dismantle equipment as required and ensure availability of necessary supplies.
• Cultivate a team-oriented atmosphere and promote open communication among staff.
• Assist in reviewing payroll and car counts and follow up with associates as needed.
• Supervise the garage attendant team to ensure adherence to proper procedures.
• Uphold safety standards for associates and guests at all times.
• Utilize personal cell phones for work-related purposes as necessary.
• Perform any additional duties as assigned by the Commercial Parking Manager.

Qualifications

Qualifications:

Knowledge and Critical Skills/Expertise:

• Proficiency in operational methods, procedures, and equipment used in parking operations.
• Capacity to maintain composure in high-stress or high-volume scenarios.
• Demonstrated leadership and instructional capabilities.
• Successful completion of mandatory leadership training.
• Understanding of account locations and authorized parking areas.
• Commitment to adherence to company policies and procedures.

Computer Skills:

• Proficiency in Windows and Office products.
• Ability to learn and train associates on new technology.

Education/Experience:

• High school diploma or equivalent.
• Minimum 1 year of supervisory experience and customer service/hospitality experience preferred.
• Management or leadership training is desirable.

Supervisory Responsibilities:

• Directly supervise up to 20 associates.
• Carry out assigned supervisory responsibilities in accordance with organizational policies and applicable laws.

Work Environment:

• Exposure to outdoor weather conditions and extreme temperatures.
• Noise from moving vehicles may be present.

Physical Demands:

• Ability to lift up to 50lbs.
• Stand for extended periods.
• Communicate effectively in noisy environments.

Additional Compensation and Benefits:

• Bonus opportunities
• Internal leadership development program
• Paid training
• Up to $5,250 a year in Tuition Assistance for when enrolling at Bellevue University!
• Nationwide discounts through Perks at Work
• Military friendly employer

Available Shifts:

PMC provides flexible scheduling options, accommodating full-time, part-time, and seasonal work. Operating 24/7 allows us to tailor shifts to your availability. Ideal for retired individuals, semi-retired individuals, stay-at-home parents, and college students.

How to Apply:

If this opportunity resonates with your skills and interests, take the next step and apply today. Fill out our quick mobile-friendly application to initiate the process. We look forward to hearing from you!

Ready to elevate your experience in valet parking? Click "Apply Now" and let's start a conversation! We're excited to welcome the next member into our PMC family.

About Parking Management Company (PMC):

PMC is a rapidly growing player in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission revolves around building robust client relationships through the highest standards of customer service.

For more information and to explore open positions, visit JoinPMC.com and ParkingMgt.com.

EEO/ADA:

Parking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990. PMC is an equal opportunity employer that values diversity in the workplace. We encourage candidates from all backgrounds to apply.

Note:

This job description intends to convey essential information about the position and is not an exhaustive list of associated skills, efforts, duties, responsibilities, or working conditions. The description will be periodically reviewed as duties change with business necessity, and essential and marginal job functions are subject to modification.