Gaming Terminal Technician - Travel Ready

WYOMING DOWNS, LLC; Rock Springs (WY); On-site; USD 42,000 - 62,000; Full time

Job summary

Wyoming Downs, LLC in Wyoming seeks a Gaming Technician to ensure reliable operation of gaming terminals and related equipment, with 50-75% travel. You will perform repairs, maintenance, and installations while delivering professional guest service.

This role requires mechanical/electronic maintenance experience, ability to work in a fast-paced venue, and willingness to travel within the state. Strong safety and documentation discipline are essential.

Qualifications

• High school diploma or GED required, with preference for technical training.
• Minimum 2 years mechanical, electronics or installation and maintenance experience.
• Experience with HHR or Class 2/3 Gaming systems preferred.
• Computer literacy with Windows and Office is expected.

Responsibilities

• Perform minor and major repairs on Gaming Terminals, scheduled and unscheduled.
• Keep complete records listing repairs of department equipment per policies.
• Share current information regarding terminal status with colleagues and leads.
• Perform preventive maintenance to maximize terminal performance.
• Order replacement parts not readily available.
• Manage hardware and software updates and terminal installations/relocations.
• Respond to floor calls and guest opportunities, maintaining professional service.
• Maintain knowledge of player tracking system and test equipment.

Education

High school diploma or GED

2+ years mechanical/electronics or installation and maintenance experience

HHR or Class 2/3 Gaming experience preferred

Tools

Microsoft Windows

Microsoft Office

Job description

Wyoming Downs, LLC in Wyoming seeks a Gaming Technician to ensure reliable operation of gaming terminals and related equipment, with 50-75% travel. You will perform repairs, maintenance, and installations while delivering professional guest service.

This role requires mechanical/electronic maintenance experience, ability to work in a fast-paced venue, and willingness to travel within the state. Strong safety and documentation discipline are essential.