Gaming Terminal Technician - Travel-Heavy & Hands-On

WYOMING DOWNS, LLC; Gillette (WY); On-site; USD 35,000 - 55,000; Full time

Job summary

A gaming company in Wyoming is seeking a Gaming Technician to ensure the optimal operation of gaming terminals and provide excellent guest service. The ideal candidate will have mechanical and electronics experience, a strong customer service attitude, and the ability to perform repairs and maintenance. This role requires up to 75% travel within the state and offers a dynamic work environment, contributing to guest satisfaction and team collaboration.

Qualifications

• Minimum of 2 years of experience in mechanics or electronics, ideally in gaming.
• High school diploma or GED preferred.
• Ability to work various shifts, including weekends.

Responsibilities

• Perform repairs on gaming terminals, both minor and major.
• Conduct maintenance to ensure maximum terminal performance.
• Assist and mentor new team members as needed.
• Maintain professionalism and a friendly demeanor.

Skills

Problem-solving

Communication skills

Customer service

Technical knowledge of gaming systems

Education

High school diploma or GED

Minimum of 2 years mechanical or electronics experience

Tools

Microsoft Windows

Microsoft Office (Excel, Word, Outlook)

Hand tools and power tools

Job description

A gaming company in Wyoming is seeking a Gaming Technician to ensure the optimal operation of gaming terminals and provide excellent guest service. The ideal candidate will have mechanical and electronics experience, a strong customer service attitude, and the ability to perform repairs and maintenance. This role requires up to 75% travel within the state and offers a dynamic work environment, contributing to guest satisfaction and team collaboration.