Gaming Surveillance Operator - Luxor

MGM Resorts International; Las Vegas (NV); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Wellness program

Discounts on hotel, F&B, retail & more

Free meals in employee dining room

Free parking on and off shift

Health & income protection benefits

Professional development & networking

Job summary

MGM Resorts International in Las Vegas seeks a Gaming Surveillance Operator to monitor casino activities, detect irregularities, and help uphold gaming regulations. You will use CCTV, facial recognition, and access-control tools to observe, investigate, and document incidents while cooperating with Security and other departments.

The role requires familiarity with table games and poker, and offers shifts including day, swing, and graveyard.

Qualifications

• Must be at least 21 years old.
• Familiarity with casino table games and poker rules.

Responsibilities

• Monitor casino gaming activities using CCTV and VMS to detect irregularities.
• Oversee operations across Table Games, Cage, Slots, Poker, and Race & Sportsbook for compliance.
• Review footage and write incident reports detailing incidents, disputes, or risk issues.
• Operate facial recognition, plate recognition, panic alarms, and access controls as applicable.
• Assist Gaming Authority or law enforcement as needed.
• Maintain confidentiality of surveillance operations and procedures.

Skills

Surveillance

Casino games knowledge

Attention to detail

Team collaboration

Tools

CCTV & VMS

Facial recognition

License plate recognition

Access control systems

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Gaming Surveillance Operator, you will monitor casino gaming activities to help protect the integrity of gaming operations, identify suspicious activity, and ensure compliance with established gaming regulations and procedures. You will utilize surveillance technology to observe, investigate, and document gaming-related incidents while collaborating with Security, Casino Operations, and other departments.

THE STARTING RATE:

$24

THE DAY-TO-DAY:

• Utilize CCTV technology and VMS equipment to monitor and identify suspicious activity, gaming irregularities, and potential violations of established procedures
• Monitor casino operations and personnel, including but not limited to Table Games, Casino Cage, Count Room, Slots, Poker, and Race & Sportsbook, to ensure compliance with applicable laws, gaming regulations, and established policies and procedures
• Review recorded surveillance footage to investigate incidents, disputes, procedure errors, risk management issues, theft, guest complaints and unusual gaming activity and complete required written reports regarding specific incidents
• Monitor and operate facial recognition software, license plate recognition systems, panic alarm systems and access control systems as applicable
• Perform evaluations of casino players for advantage play, game protection and suspicious activities through live observation, review and by using various game evaluation software or programs
• Cooperate with the local Gaming Authority and coordinate with and assist other law enforcement agencies as necessary
• Maintain current knowledge of gaming regulations, game rules, and company policies and procedures while ensuring strict confidentiality of Surveillance operations and sensitive information

THE IDEAL CANDIDATE:

• Must be a minimum of 21 years of age
• Familiarity with casino Table Games and Poker, including game rules, betting procedures, and payouts
• Previous experience in Surveillance or a strong working knowledge of casino gaming operations
• Flexible availability to work various shifts, including day, swing, and graveyard shifts

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shiftHealth & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community