Gaming Surveillance Operator (Full-Time) - Luxor

Mgm Resorts International; Atlanta (GA); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

Wellness incentive programs

Free meals in our employee dining room

Free parking

Healthcare

401K benefits

Job summary

MGM Resorts International in Atlanta is seeking a Surveillance Operator to lead CCTV surveillance, review footage, and document findings to detect suspicious activity in casino and gaming areas.

You will uphold policies, protect guest experiences, and support investigations with strong computer skills, including Excel and CCTV technology, while collaborating with a team.

Starting pay rate is $24 per hour, with benefits including health care and parking.

Qualifications

• Knowledge of Table Games, Slots, Race & Sports Book, and Casino Cage procedures.
• Detail-oriented, able to multitask and take pride in accuracy.
• Strong computer skills including Excel and CCTV technologies.

Responsibilities

• Operate CCTV/digital recording programs to review surveillance and document findings.
• Monitor casino areas including Table Games, Cage, Soft/Hard Count, and Change Booth.
• Maintain confidentiality and document investigations with computer systems.
• Preserve video evidence and testify for the company as needed.
• Navigate Windows and Microsoft applications to support daily tasks.

Skills

Table Games knowledge

Slots knowledge

Race & Sports Book knowledge

Casino Cage knowledge

Multitasking

Detail-oriented

Excel

CCTV technologies

Team collaboration

Tools

Windows

Microsoft Office

Excel

Job description

THE JOB

As a Surveillance Operator, you'll lead the charge in conducting meticulous surveillance filming, meticulously reviewing videos, and proficiently documenting findings to identify and address suspicious activities. Your pivotal role in ensuring a fair, safe, and secure gaming experience will be underscored by your unwavering commitment to upholding company policies, procedures, and regulatory standards. Additionally, you'll play a crucial part in our overarching mission to elevate guest experiences, crafting unforgettable memories that extend well beyond their time with us.

THE STARTING PAY RATE

$24

THE DAY-TO-DAY

• Operate CCTV/digital recording programs to conduct surveillance and routine surveillance filming, review videos, and complete documentation to detect suspicious activity throughout casino and gaming areas.
• Monitor Table Games, Casino Cage, Soft Count, Hard Count, and Change Booth areas and personnel as well as employees adjunct to casino floor.
• Maintain strict confidentiality for the company when conducting observations and investigations, use computer and associated hardware to complete documentation.
• Maintain evidence by dubbing and saved video files; testify in court as a representative for the company.
• Proficient in navigating Windows operating systems and adept at utilizing a wide range of Microsoft applications.

THE IDEAL CANDIDATE

• Has a detailed knowledge of Table Games, Slots, Race & Sports Book and Casino Cage procedures.
• Takes pride in their work, can multitask, and describes themselves as detail-oriented.
• Proficient in fundamental computer skills, including a deep understanding of common software applications and a keen aptitude for Excel and other essential tools, coupled with a robust command of Closed Circuit Television (CCTV) technologies.
• Looks forward to collaborating with a team to cultivate positive and enriching experiences.

THE PAY, PERKS & BENEFITS

• Wellness incentive programs to help you stay healthy physically and mentally.
• Free meals in our employee dining room.
• Free parking.
• Healthcare, and 401K benefits.