Gaming Store Manager - Multi-Unit Leader & Guest Experience

GameStop Corp.; Lake Mohegan (NY); On-site; USD 65,904,000 - 88,828,000; Full time

Job summary

GameStop Corp. is seeking a Store Manager to lead store operations, develop a sales culture, and deliver outstanding guest service.

You will supervise a retail team, manage schedules, payroll, and inventory, and ensure the store meets sales and profit goals through training and accountability. Experience in retail management, strong communication skills, and a passion for gaming are preferred; 18+ and high school diploma required.

Qualifications

• Must provide proof of identity and eligibility to work in the United States.
• Minimum 1 year of retail management experience.
• 3+ years in retail sales, guest service, and/or management preferred.
• Video game knowledge is preferred.
• Bilingual English/Spanish speaking and writing skills preferred.

Responsibilities

• Lead store operations and supervise a retail team.
• Provide best-in-class guest service and respond to questions quickly.
• Schedule staff and approve payroll and time off.
• Maintain inventory, pricing, and visual standards.
• Ensure Omni-Channel orders are fulfilled daily.
• Promote promotions and loyalty programs.
• Ensure compliance with policies and loss prevention.

Skills

Retail management

Guest service

Leadership

Communication

Cash handling

Education

High school diploma or equivalent

Higher degree preferred

Job description

GameStop Corp. is seeking a Store Manager to lead store operations, develop a sales culture, and deliver outstanding guest service.

You will supervise a retail team, manage schedules, payroll, and inventory, and ensure the store meets sales and profit goals through training and accountability. Experience in retail management, strong communication skills, and a passion for gaming are preferred; 18+ and high school diploma required.