Gaming Store Manager: Lead Team, Elevate Guest Experience

GameStop; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

GameStop is seeking a Store Manager to oversee operations and lead a store team in delivering top-tier guest service. You will manage merchandising, scheduling, payroll, and daily POS transactions, while driving sales and protecting assets.

The role requires leadership, strong communication, and a track record in retail management. You will train associates, enforce policies, and promote loyalty programs across the store.

Qualifications

• Must provide proof of identity and eligibility to work in the United States.
• Must be at least 18 years of age.
• High school diploma or equivalent required; associates or accredited bachelor’s degree preferred.
• At least 1 year of retail management experience.
• At least 3 years of retail sales, guest service, and leadership experience preferred.
• Video game knowledge preferred.

Responsibilities

• Manage and lead in a multiunit capacity.
• Provide best-in-class guest service and promote loyalty programs.
• Oversee store operations, merchandising, scheduling, and payroll.
• Ensure compliance with company policies and loss prevention practices.
• Lead and develop associates through onboarding and training.
• Promote Omni‑Channel initiatives and guest engagement.

Skills

Retail management

Guest service

Leadership

Communication

Cash handling / POS

Education

High school diploma or equivalent

Associate's or bachelor’s degree in business/marketing (preferred)

Job description

GameStop is seeking a Store Manager to oversee operations and lead a store team in delivering top-tier guest service. You will manage merchandising, scheduling, payroll, and daily POS transactions, while driving sales and protecting assets.

The role requires leadership, strong communication, and a track record in retail management. You will train associates, enforce policies, and promote loyalty programs across the store.