Gaming Store Leader - Guest Experience & Growth

GameStop; New Albany (IN); On-site; USD 50,000 - 75,000; Full time

Job summary

GameStop is seeking a Store Manager to lead store operations, drive sales, and deliver outstanding guest service. You will fuse the buy/sell/trade/reservation model with a sales culture, manage a retail team, and ensure a clean, organized shopping environment.

Responsibilities include supervising staff, training, scheduling, payroll, inventory control, and executing promotional initiatives to meet sales targets.

Qualifications

• Must provide proof of identity and eligibility to work in the United States.
• Outgoing personality with strong people skills and guest-focused service.
• Ability to lead a team and manage store operations.
• Bilingual English/Spanish is a plus; strong communication required.

Responsibilities

• Lead store operations across a multiunit capacity.
• Provide best-in-class guest service and process transactions accurately.
• Oversee merchandising, inventory, and loss prevention practices.
• Recruit, interview, hire, train, and retain associates.
• Schedule staff and manage payroll with attention to compliance and accuracy.
• Ensure on-brand guest experiences and implement store initiatives.

Skills

Outgoing personality

People skills

Bilingual English/Spanish

Communication skills

Team leadership

Education

High school diploma or equivalent

Associate's or Bachelor's preferred

Job description

GameStop is seeking a Store Manager to lead store operations, drive sales, and deliver outstanding guest service. You will fuse the buy/sell/trade/reservation model with a sales culture, manage a retail team, and ensure a clean, organized shopping environment.

Responsibilities include supervising staff, training, scheduling, payroll, inventory control, and executing promotional initiatives to meet sales targets.