Gaming Store Manager - Guest Experience Leader

GameStop; Goose Creek (SC); On-site; USD 50,000 - 65,000; Full time

Job summary

GameStop in Goose Creek, SC seeks a Store Manager to oversee all facets of store operations and drive sales performance. You will supervise a retail team, model exceptional guest service, manage inventory, and execute company initiatives across promotions, loyalty programs, and omni-channel fulfillment.

You will ensure onboarding/training, scheduling, payroll, and policy adherence while delivering a positive shopping experience and meeting store goals.

Qualifications

• Outgoing, welcoming personality with strong people skills.
• Genuine, individualized guest assistance on every visit.
• Clear verbal and written communication in English; bilingual skills a plus.

Responsibilities

• Lead store operations in a multiunit capacity.
• Provide best-in-class guest service and promote promotions and loyalty programs.
• Support the shopping environment, sales initiatives, and guest relationships.
• Process guest purchases and returns using the POS system accurately.
• Recruit, interview, hire, and develop high-performing associates.
• Ensure onboarding and training are completed before shifts; enforce policies.
• Communicate with the District Manager to execute store initiatives and set service standards.
• Schedule staff, manage payroll and breaks within guidelines; maintain staffing levels.

Skills

Outgoing personality

Guest service excellence

Strong communication

Team leadership

POS system operation

Inventory & loss prevention

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Job description

GameStop in Goose Creek, SC seeks a Store Manager to oversee all facets of store operations and drive sales performance. You will supervise a retail team, model exceptional guest service, manage inventory, and execute company initiatives across promotions, loyalty programs, and omni-channel fulfillment.

You will ensure onboarding/training, scheduling, payroll, and policy adherence while delivering a positive shopping experience and meeting store goals.