Gaming Store Leader: Guest Experience & Ops

GameStop; Cambridge (MN); On-site; USD 24,000 - 35,000; Full time

Job summary

GameStop is seeking a Store Manager in Minnesota to oversee all aspects of store operations and lead a retail team. You will drive sales by delivering outstanding guest service, promoting loyalty programs, and maintaining a clean, organized shopping environment.

The role requires strong leadership, payroll oversight, and adherence to company policies. You will supervise associates, train staff, manage onboarding, and coordinate staffing and scheduling to meet guest demand.

Qualifications

• Proof of identity and eligibility to work in the United States.
• Must be at least 18 years of age.
• High school diploma or equivalent; associate’s or bachelor’s degree preferred.
• At least 1 year of retail management experience required.
• At least 3 years of retail sales, guest service, and/or management/leadership experience preferred.
• Video game knowledge preferred.

Responsibilities

• Lead store operations and manage a multiunit capacity.
• Provide best-in-class guest service and promote loyalty programs.
• Oversee store environment, promotions, and merchandising to drive sales.
• Process guest purchases and returns accurately using the POS system.
• Recruit, interview, hire, and develop store associates; ensure onboarding and training.
• Schedule staff, manage payroll, and verify time off while ensuring proper coverage.

Skills

Guest service

Leadership

Communication

Time management

Retail math

Education

High school diploma

Higher degree preferred

Tools

POS system

Job description

GameStop is seeking a Store Manager in Minnesota to oversee all aspects of store operations and lead a retail team. You will drive sales by delivering outstanding guest service, promoting loyalty programs, and maintaining a clean, organized shopping environment.

The role requires strong leadership, payroll oversight, and adherence to company policies. You will supervise associates, train staff, manage onboarding, and coordinate staffing and scheduling to meet guest demand.