Gaming Store Lead: Guest Service & Store Ops

GameStop; Detroit (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Dental and vision insurance

Incentive programs

Job summary

GameStop in Detroit, Michigan, seeks a dedicated Assistant Store Manager to support store operations and enhance customer experience. You will manage staff, optimize guest service, and ensure an organized shopping environment, while promoting a culture focused on gaming excellence.

The ideal candidate will have retail management experience and a passion for video games, enabling you to create memorable experiences for customers. Full-time positions offer various benefits, including health insurance and paid time off.

Qualifications

• 6 months of retail management experience preferred.
• 2 years of retail sales or guest service experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service and respond to guest queries.
• Support store operations and maintain sales environment.
• Supervise staffing levels for optimal guest service.
• Process guest transactions using Point-of-Sale system.
• Ensure the store remains clean and organized.

Skills

Guest service

Retail management

Sales proficiency

Point-of-Sale operation

Communication skills

Education

High school diploma or equivalent

Associate’s or bachelor’s degree in business or related field

Job description

GameStop in Detroit, Michigan, seeks a dedicated Assistant Store Manager to support store operations and enhance customer experience. You will manage staff, optimize guest service, and ensure an organized shopping environment, while promoting a culture focused on gaming excellence.

The ideal candidate will have retail management experience and a passion for video games, enabling you to create memorable experiences for customers. Full-time positions offer various benefits, including health insurance and paid time off.