Gaming Retail Keyholder: Lead Guest Service & Ops

GameStop; Sevierville (TN); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental and vision insurance

Health insurance

Job summary

GameStop in Sevierville, Tennessee is seeking a Retail Keyholder to assist in supervising store activities and providing outstanding customer service. Responsibilities include processing purchases, managing inventory, and promoting guest loyalty programs. Candidates should be at least 18 years old with a high school diploma and preferably have retail or video game experience. The role requires good communication skills and the ability to work flexible hours. Starting compensation is $10.00-13.50/hour with additional benefits.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales or guest service experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service.
• Support the overall shopping environment.
• Process guest purchases accurately via POS.
• Promote GameStop’s benefits and handle guest queries.
• Conduct store inventory counts and support sales goals.

Skills

Exceptional guest service skills

Clear communication skills

Problem-solving skills

Basic math skills

Education

High school diploma or equivalent

Job description

GameStop in Sevierville, Tennessee is seeking a Retail Keyholder to assist in supervising store activities and providing outstanding customer service. Responsibilities include processing purchases, managing inventory, and promoting guest loyalty programs. Candidates should be at least 18 years old with a high school diploma and preferably have retail or video game experience. The role requires good communication skills and the ability to work flexible hours. Starting compensation is $10.00-13.50/hour with additional benefits.