Gaming Retail Keyholder - Guest Service Lead

GameStop; Smyrna (TN); On-site; USD 11,709 - 15,498; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Job summary

A leading gaming retailer located in Smyrna, Tennessee is seeking a Retail Keyholder to provide exceptional guest service and assist in store operations. Ideal candidates will be at least 18 years old, have a high school diploma or equivalent, and possess retail experience. This role offers competitive compensation ranging from $8.50 to $11.25, along with benefits such as paid time off and health insurance.

Qualifications

• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service and respond to questions promptly.
• Support the overall shopping environment, including visual elements.
• Process guest purchases and returns accurately via the POS system.
• Promote GameStop's guest benefits like the Pro Rewards loyalty program.
• Conduct store inventory counts and move products from stock room.

Skills

Customer service skills

Effective communication skills

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Job description

A leading gaming retailer located in Smyrna, Tennessee is seeking a Retail Keyholder to provide exceptional guest service and assist in store operations. Ideal candidates will be at least 18 years old, have a high school diploma or equivalent, and possess retail experience. This role offers competitive compensation ranging from $8.50 to $11.25, along with benefits such as paid time off and health insurance.