Gaming Retail Keyholder - Guest Experience Leader

GameStop; Christiansburg (VA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Dental insurance

Vision insurance

Job summary

GameStop in Christiansburg, Virginia seeks a Retail Keyholder to assist store management in daily operations and to provide exceptional guest service. You will help drive sales by sharing product knowledge and managing the checkout, returns, and inquiries with a friendly, professional attitude.

The role requires reliability, basic math, and the ability to stand for long periods. Prior retail or management exposure is preferred, with a flexible schedule including nights and weekends.

Qualifications

• High school diploma or equivalent required.
• 1 year of retail sales or guest service experience preferred.
• Video game knowledge a plus.

Responsibilities

• Provide best-in-class guest service and greet guests promptly.
• Promote GameStop guest benefits and loyalty programs.
• Process purchases and returns via POS with accuracy.
• Maintain clean, organized store and visible shelf presentation.
• Support store management to meet sales and shrink goals.
• Balance daily transactions and perform bank deposits as required.

Skills

Guest service

Communication

Teamwork

Bilingual EN/ES

Problem solving

Education

High school diploma or equivalent

Tools

POS system

Job description

GameStop in Christiansburg, Virginia seeks a Retail Keyholder to assist store management in daily operations and to provide exceptional guest service. You will help drive sales by sharing product knowledge and managing the checkout, returns, and inquiries with a friendly, professional attitude.

The role requires reliability, basic math, and the ability to stand for long periods. Prior retail or management exposure is preferred, with a flexible schedule including nights and weekends.