Gaming Retail Keyholder — Guest Experience Leader

GameStop; Springfield (VA); On-site; USD 18,280 - 22,069; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Job summary

GameStop in Springfield, Virginia, is seeking a dedicated retail associate to provide exceptional guest service and manage store operations. Responsibilities include assisting customers with their gaming needs, processing transactions via the POS system, and maintaining a clean shopping environment. Applicants should have at least one year of retail experience and possess a passion for video games. Benefits include participation in incentive programs and health insurance. Pay ranges from $13.27 to $16.02 per hour.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

Responsibilities

• Provide best-in-class guest service and assist guests in meeting their video gaming needs.
• Process guest purchases accurately and ensure top-notch guest service.
• Promote GameStop’s guest benefits and ensure cleanliness of store areas.
• Count, balance, and reconcile daily transaction totals in the POS system.

Skills

Exceptional guest service skills

Video game knowledge

Clear communication skills

Problem-solving abilities

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) system

Job description

GameStop in Springfield, Virginia, is seeking a dedicated retail associate to provide exceptional guest service and manage store operations. Responsibilities include assisting customers with their gaming needs, processing transactions via the POS system, and maintaining a clean shopping environment. Applicants should have at least one year of retail experience and possess a passion for video games. Benefits include participation in incentive programs and health insurance. Pay ranges from $13.27 to $16.02 per hour.