Gaming Retail Keyholder — Guest Experience Lead

GameStop; City of Olean (NY); On-site; USD 22,730 - 26,518; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Employee discount

Casual work environment

Job summary

GameStop is seeking a Retail Keyholder in the City of Olean, New York. This position involves assisting the management team in executing store operations while providing excellent guest service. Key responsibilities include processing transactions, maintaining store appearance, promoting guest benefits, and adhering to company policies. Preferred candidates have at least one year of retail experience and knowledge of video games. The role offers a pay range of $16.50 - $19.25 per hour with additional benefits.

Qualifications

• Must provide proof of identity and eligibility to work in the US.
• Must be at least 18 years old.
• 1 year of retail, guest service, or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Assist the store management team in executing store activities.
• Provide outstanding guest service experiences.
• Process guest purchases and returns accurately.
• Promote guest loyalty programs.
• Maintain cleanliness and organization in the store.
• Conduct inventory counts and manage stock.
• Adhere to GameStop policies and procedures.

Skills

Exceptional guest service skills

Problem-solving skills

Bilingual English/Spanish speaking

Basic math skills

Education

High school diploma or equivalent

Job description

GameStop is seeking a Retail Keyholder in the City of Olean, New York. This position involves assisting the management team in executing store operations while providing excellent guest service. Key responsibilities include processing transactions, maintaining store appearance, promoting guest benefits, and adhering to company policies. Preferred candidates have at least one year of retail experience and knowledge of video games. The role offers a pay range of $16.50 - $19.25 per hour with additional benefits.