Gaming Retail Keyholder — Guest Experience Lead

GameStop; Town of West Seneca (NY); On-site; USD 22,730 - 26,518; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Employee discount

Casual work environment

Potential bonuses and incentives

Job summary

GameStop is seeking a Retail Keyholder for their store in West Seneca, NY. The role requires exceptional guest service skills, retail experience, and a strong knowledge of video games. Key responsibilities include assisting management, processing transactions, promoting guest benefits, and maintaining store organization. Ideal candidates are at least 18 years old, have a high school diploma, and can work flexible schedules. The position offers a salary range of $16.50 to $19.25 per hour.

Qualifications

• Must provide proof of identity and eligibility to work in the US.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service and maintain guest loyalty.
• Process guest purchases and returns accurately.
• Promote GameStop’s guest benefits.
• Safeguard company assets through effective inventory control.
• Conduct store inventory counts and support management in operational duties.

Skills

Exceptional guest service skills

Clear verbal and written communication

Basic math skills

Problem-solving skills

Bilingual English/Spanish skills

Education

High school diploma or equivalent

Job description

GameStop is seeking a Retail Keyholder for their store in West Seneca, NY. The role requires exceptional guest service skills, retail experience, and a strong knowledge of video games. Key responsibilities include assisting management, processing transactions, promoting guest benefits, and maintaining store organization. Ideal candidates are at least 18 years old, have a high school diploma, and can work flexible schedules. The position offers a salary range of $16.50 to $19.25 per hour.