Gaming Retail Keyholder - Guest Experience Lead

GameStop; New York (NY); On-site; USD 24,108 - 27,896; Full time

Job summary

GameStop in New York, NY, is seeking a Retail Keyholder to provide exceptional customer service and assist in all store activities. Responsibilities include greeting guests, processing transactions, maintaining a clean environment, and supporting sales goals. The ideal applicant will have a high school diploma, strong guest service skills, and at least 1 year of retail experience. This role requires standing for long periods and flexibility in scheduling. Competitive pay ranging from $17.50 to $20.25 per hour is offered.

Qualifications

• Must provide proof of identity and eligibility to work legally in the U.S.
• At least 1 year of retail sales or guest service experience preferred.
• Must be able to stand and move throughout the store for up to 10 hours.

Responsibilities

• Provide best-in-class guest service and assist guests with gaming needs.
• Process guest purchases accurately via POS system.
• Conduct store inventory counts and organize merchandise on shelves.

Skills

Exceptional guest service skills

Clear verbal and written communication

Problem-solving skills

Basic math skills

Education

High school diploma or equivalent

Job description

GameStop in New York, NY, is seeking a Retail Keyholder to provide exceptional customer service and assist in all store activities. Responsibilities include greeting guests, processing transactions, maintaining a clean environment, and supporting sales goals. The ideal applicant will have a high school diploma, strong guest service skills, and at least 1 year of retail experience. This role requires standing for long periods and flexibility in scheduling. Competitive pay ranging from $17.50 to $20.25 per hour is offered.