Gaming Retail Keyholder: Guest Experience Lead

GameStop; Massapequa (NY); On-site; USD 24,108 - 27,896; Full time

Job summary

GameStop in Massapequa, New York, is seeking a Retail Keyholder to assist in store management and provide exceptional guest service. The ideal candidate has at least 1 year of retail or guest service experience, strong communication skills, and knowledge of video games. Responsibilities include processing sales transactions, managing store cleanliness, and fostering guest loyalty. The role requires standing for long periods and working a flexible schedule, with pay ranging from $17.50 to $20.25 hourly.

Qualifications

• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Must provide proof of identity and eligibility to legally work in the US.

Responsibilities

• Provide best-in-class guest service and greet guests promptly.
• Process guest purchases and returns accurately via the POS system.
• Support store management in meeting sales goals.

Skills

Exceptional guest service skills

Clear verbal and written communication

Basic math skills

Problem-solving skills

Video game knowledge

Education

High school diploma or equivalent

Job description

GameStop in Massapequa, New York, is seeking a Retail Keyholder to assist in store management and provide exceptional guest service. The ideal candidate has at least 1 year of retail or guest service experience, strong communication skills, and knowledge of video games. Responsibilities include processing sales transactions, managing store cleanliness, and fostering guest loyalty. The role requires standing for long periods and working a flexible schedule, with pay ranging from $17.50 to $20.25 hourly.