Gaming Operations Shift Leader

Rolling Hills Casino; Corning (CA); On-site; USD 67,000 - 81,000; Full time

Job summary

Rolling Hills Casino in Corning, California is seeking a Shift Supervisor to oversee the Gaming Department on assigned shifts. The role focuses on scheduling, payroll tracking, training, and ensuring compliant, high-integrity gaming operations.

You will supervise Floor Supervisors, coordinate events, resolve guest issues, and uphold Title 31 requirements while maintaining excellent customer service and teamwork.

Qualifications

• Must have basic computer aptitude.
• Excellent interpersonal, problem solving, and customer service skills.
• Ability to work under a team management approach.
• Willing to work any shift and weekends.
• Second language skills a plus.

Responsibilities

• Schedule for the assigned shift and track payroll hours.
• Supervise and coordinate activities of the Gaming Department.
• Ensure proper conduct and integrity of all gaming operations.
• Resolve customer complaints and disputes.
• Ensure adherence to gaming procedures and regulations.

Skills

Computer aptitude

Interpersonal skills

Problem solving

Customer service

Team management

Shift work

Second language

Education

Associate degree or equivalent

High school diploma or GED with substitution experience

Supervisory experience in Casino Gaming Department

Job description

Rolling Hills Casino in Corning, California is seeking a Shift Supervisor to oversee the Gaming Department on assigned shifts. The role focuses on scheduling, payroll tracking, training, and ensuring compliant, high-integrity gaming operations.

You will supervise Floor Supervisors, coordinate events, resolve guest issues, and uphold Title 31 requirements while maintaining excellent customer service and teamwork.