Gaming Machine Supervisor - Lead Team & Guest Experience

Fort-Hall-Casino; Fort Hall (ID); On-site; USD 32,000 - 44,000; Full time

Job summary

Shoshone-Bannock Casino Hotel is seeking a Gaming Machine Supervisor to oversee daily operations of the Gaming Machine department in Fort Hall, ID. You will supervise attendants, verify payouts, and maintain department security while aligning with tribal, state, and federal gaming rules.

The role emphasizes leadership, budgeting within the department, and promoting excellent guest experiences in a fast-paced casino setting.

Qualifications

• Three (3) years of gaming machine or related experience.
• Combination of education and related work experience may be considered.

Responsibilities

• Oversee Gaming Machine department daily activities and supervise staff.
• Coordinate daily staff assignments, breaks, and staffing levels.
• Verify gaming machine payouts and secure monies within the department.
• Promote customer relations and department objectives.
• Assist in staffing, training, coaching, and evaluating supervisors, within budget.

Skills

Staff supervision

Customer service

Communication skills

Problem solving

Budget tracking

Tools

Word processing

Spreadsheets

Database software

Job description

Shoshone-Bannock Casino Hotel is seeking a Gaming Machine Supervisor to oversee daily operations of the Gaming Machine department in Fort Hall, ID. You will supervise attendants, verify payouts, and maintain department security while aligning with tribal, state, and federal gaming rules.

The role emphasizes leadership, budgeting within the department, and promoting excellent guest experiences in a fast-paced casino setting.