Casino Cage Supervisor: Lead Cash Ops & Guest Service

Shoshone Bannock Tribes; Fort Hall (ID); On-site; USD 31,000 - 44,000; Full time

Job summary

Shoshone Bannock Tribes is seeking a Cage Supervisor in Fort Hall, ID. The role oversees daily Cage operations, staff scheduling, and customer service quality, ensuring compliance with tribal and gaming regulations.

The position requires a high school diploma or GED and at least two years of casino cashier experience. Expect budget awareness, report preparation, and occasional duties as Cage Cashier or Main Banker.

Qualifications

• High School Diploma or GED is required.
• Two (2) years of casino cashier, accounting, or related experience preferred.
• Must pass background screening and obtain gaming license.
• Valid driver's license if driving for work-related purposes.

Responsibilities

• Oversees and coordinates daily Cage division activities.
• Supervises staff and operations to ensure quality customer service.
• Communicates goals and policies per strategic plan.
• Maintains departmental staffing within budget.
• Reviews jackpot payouts and tax form transactions.
• Oversees vault and cage operations and daily reports.
• Responds to customer inquiries or complaints.
• Performs duties as Cage Cashier or Cage Main Banker when needed.

Skills

Customer service

Communication

Cash handling

Staff supervision

Teamwork

Education

High School Diploma or GED

Tools

10-key calculator

Cashier operations

Job description

Shoshone Bannock Tribes is seeking a Cage Supervisor in Fort Hall, ID. The role oversees daily Cage operations, staff scheduling, and customer service quality, ensuring compliance with tribal and gaming regulations.

The position requires a high school diploma or GED and at least two years of casino cashier experience. Expect budget awareness, report preparation, and occasional duties as Cage Cashier or Main Banker.