Casino Host

L'Auberge Baton Rouge; Baton Rouge (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical coverage from day one

401(k) matching

Annual performance bonus

Paid time off based on length of employment

Job summary

L'Auberge Baton Rouge is seeking a Casino Host who will provide personalized service and manage Casino Marketing initiatives. This role is pivotal in fostering relationships with guests, ensuring compliance with company standards, and promoting marketing programs.

Ideal candidates must possess a Bachelor’s degree and be proficient in Microsoft applications. Physical mobility is essential, along with the ability to maintain a valid state gaming license. Join us in the exciting entertainment industry!

Qualifications

• Bachelor’s degree required.
• Proficiency in Microsoft Excel, Access, and Word.
• Ability to communicate effectively with guests.

Responsibilities

• Administer Casino Marketing and develop relationships with guests.
• Provide personalized service on the casino floor.
• Promote casino marketing programs and host events.

Skills

Microsoft applications proficiency

Excellent communication skills

Physical mobility

Education

Bachelor’s degree from an accredited four-year college or university

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be part of an exciting industry where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Primarily responsible for the administration of Casino Marketing
• Exercise discretion and independent judgment within the Casino Host functions
• Work independently on player development
• Devote majority of time in the casino providing personalized service to the guests
• Identify and develop personal relationships with new and first‑time guests
• Communicate constantly with Casino Game operations and other Casino Marketing cast members
• Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events
• Issue complementaries based on player ratings
• Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters
• Promote casino marketing programs via telemarketing
• Follow all safety rules
• Adhere to departmental quality standards
• Maintain compliance with the Gaming Board Rules, Standards and the company's System of internal Controls and Sarbanes‑Oxley requirements
• Work within the guidelines established by the company

Qualifications

• Bachelor’s degree (B.A./B.S.) from an accredited four‑year college or university
• Must be proficient in Microsoft applications (Excel, Access, Word)
• Ability to communicate with internal and/or external guests
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
• Must be able to obtain and maintain valid state gaming license

About the Company

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability—for our community, our team members, our vendors, and our planet.

Equal Opportunity Employer