Gaming Floor Guest Services & Cashier

Wildhorse Resort & Casino; Oregon; Presencial; USD 17.000 - 24.000; Jornada completa

Descripción de la vacante

Wildhorse Resort & Casino in Pendleton, OR seeks a friendly front-line host/cashier for gaming customers, delivering prompt, accurate service.

You will handle cash transactions, counts, jackpots, and guest inquiries while promoting a top-tier guest experience and maintaining safety and compliance. This on-site, full-time role requires at least six months of customer service and an age of 21+, with licensing requirements.

Formación

• Six months of front-line customer service experience.
• Strong money-handling skills to count, make change, and balance cash.
• Must be able to stand and walk for long periods in a noisy environment.
• Excellent verbal communication and interpersonal skills.
• Must be at least 21 years old and able to obtain a High-Security Gaming License.

Responsabilidades

• Provide front-line guest service as host/hostess and cashier for gaming customers.
• Check out and maintain accurate cash counts and related paperwork.
• Assist guests with tickets, jackpots, and cash changes.
• Promote guest service through knowledge of games, events, and promotions.
• Maintain floor surveillance and collaborate with hotel/food/beverage teams.
• Ensure compliance with regulations and safety procedures.
• Rotate through assigned areas to meet guest needs.

Conocimientos

Money handling

Customer service

Communication skills

Cash handling experience

Descripción del empleo

Wildhorse Resort & Casino in Pendleton, OR seeks a friendly front-line host/cashier for gaming customers, delivering prompt, accurate service.

You will handle cash transactions, counts, jackpots, and guest inquiries while promoting a top-tier guest experience and maintaining safety and compliance. This on-site, full-time role requires at least six months of customer service and an age of 21+, with licensing requirements.