Gaming Equipment Field Technician

Golden Route Operations, LLC; Des Moines (IA); On-site; USD 42,000 - 66,000; Full time

Job summary

JJVG of Nebraska LLC, a J&J Gaming Company, seeks a Service Technician to troubleshoot, service, install, and repair equipment at customer sites in the Des Moines area. You will respond to service calls, resolve issues, and support management in delivering exceptional customer service.

Requires high school diploma or GED, valid driver’s license with clean record, and ability to obtain required licenses. 1–3 years of relevant experience preferred.

Qualifications

• High school diploma or GED required or equivalent experience.
• 1–3 years of relevant experience preferred but not required.
• Valid driver’s license with clean record required and ability to obtain any necessary certifications.

Responsibilities

• Respond to service calls and complete equipment repairs at customer sites.
• Safely handle currency and funds as assigned daily and maintain records.
• Diagnose, troubleshoot, and repair electronic and mechanical equipment.
• Install, inspect, test, and maintain equipment and systems.
• Communicate professionally with customers and internal teams.

Skills

Diagnostic tools

Mechanical aptitude

Customer service

Communication

Math basics

Education

High school diploma or GED

Tools

Meters

Gauges

Testing equipment

Job description

JJVG of Nebraska LLC, a J&J Gaming Company, seeks a Service Technician to troubleshoot, service, install, and repair equipment at customer sites in the Des Moines area. You will respond to service calls, resolve issues, and support management in delivering exceptional customer service.

Requires high school diploma or GED, valid driver’s license with clean record, and ability to obtain required licenses. 1–3 years of relevant experience preferred.