Gaming Attendant - Jackpot Payouts & Guest Experience

Marshall Yards Racing & Gaming; Calvert City (KY); On-site; USD 14,000 - 19,000; Full time

Job summary

Marshall Yards Racing & Gaming in Calvert City, KY is seeking a Gaming Attendant (FT) to safeguard gaming assets while delivering outstanding customer service and processing jackpot payouts quickly and accurately.

You will help create a fun gaming experience, assist guests, support promotions, and ensure compliance with gaming regulations. This role requires flexibility, the ability to work in smoking areas, and willingness to adapt to an alternate schedule.

Qualifications

• Minimum 1 year of customer service experience.
• Gaming experience preferred.
• Able to obtain and maintain a Kentucky gaming/racing license.

Responsibilities

• Provide a fun, engaging, and welcoming gaming experience for guests.
• Conduct yourself in a manner that reflects positively on the property and encourages the same from others.
• Provide change to customers promptly and accurately.
• Witness and verify gaming jackpots.
• Perform jackpot payouts and paper fills.
• Make minor repairs to gaming equipment as needed.
• Monitor assigned gaming areas for illegal activity, suspicious behavior, or policy violations, and report findings promptly.
• Be comfortable working in smoking areas for extended periods.
• Perform other duties as assigned.

Skills

Customer service

Written communication

Responsible

Schedule flexibility

Job description

Marshall Yards Racing & Gaming in Calvert City, KY is seeking a Gaming Attendant (FT) to safeguard gaming assets while delivering outstanding customer service and processing jackpot payouts quickly and accurately.

You will help create a fun gaming experience, assist guests, support promotions, and ensure compliance with gaming regulations. This role requires flexibility, the ability to work in smoking areas, and willingness to adapt to an alternate schedule.