Gaming Attendant (FT) $10hr

Marshall Yards Racing & Gaming; Calvert City (KY); On-site; USD 14,000 - 19,000; Full time

Job summary

Marshall Yards Racing & Gaming in Calvert City, KY is seeking a Gaming Attendant (FT) to safeguard gaming assets while delivering outstanding customer service and processing jackpot payouts quickly and accurately.

You will help create a fun gaming experience, assist guests, support promotions, and ensure compliance with gaming regulations. This role requires flexibility, the ability to work in smoking areas, and willingness to adapt to an alternate schedule.

Qualifications

• Minimum 1 year of customer service experience.
• Gaming experience preferred.
• Able to obtain and maintain a Kentucky gaming/racing license.

Responsibilities

• Provide a fun, engaging, and welcoming gaming experience for guests.
• Conduct yourself in a manner that reflects positively on the property and encourages the same from others.
• Provide change to customers promptly and accurately.
• Witness and verify gaming jackpots.
• Perform jackpot payouts and paper fills.
• Make minor repairs to gaming equipment as needed.
• Monitor assigned gaming areas for illegal activity, suspicious behavior, or policy violations, and report findings promptly.
• Be comfortable working in smoking areas for extended periods.
• Perform other duties as assigned.

Skills

Customer service

Written communication

Responsible

Schedule flexibility

Job description

Title

Gaming Attendant (FT)- $10/hr

Requisition ID

4999

Location

Calvert, KY, US, 42029

Property

Marshall Yards Racing

Job Summary

The Gaming Attendant is responsible for safeguarding gaming assets while delivering outstanding customer service with a heavy emphasis on processing jackpot payouts quickly and accurately. This position plays a key role in creating a fun, engaging gaming experience by assisting guests, supporting marketing promotions, and ensuring compliance with all gaming regulations.

Essential Duties And Responsibilities

• Provide a fun, engaging, and welcoming gaming experience for guests.
• Conduct yourself in a manner that reflects positively on the property and encourages the same from others.
• Provide change to customers promptly and accurately.
• Witness and verify gaming jackpots.
• Perform jackpot payouts and paper fills.
• Make minor repairs to gaming equipment as needed.
• Monitor assigned gaming areas for illegal activity, suspicious behavior, or policy violations, and report findings promptly.
• Be comfortable working in smoking areas for extended periods.
• Perform other duties as assigned.

Required Skills And Abilities

• Maintaining a professional working relationship among all personnel.
• Excellent oral and written communication skills.
• Willingness to assume overall responsibility relative to the performance of the position.
• Must be able to work an alternate schedule with a minimum of two (2) weeks’ notice.

Education And Experience

• 1 year of customer service experience required; prior gaming experience preferred.
• Able to obtain and maintain a valid Kentucky gaming/racing license.

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 25lbs. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is required to circulate throughout the assigned areas, including the smoking area, actively observing players and the functioning of machines.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

Nearest Major Market

Paducah