Gameday Ticketing & Fan Services Associate

Phase2 Technology; Austin (TX); On-site; USD 17,047 - 24,280; Part time

Job summary

Phase2 Technology in Austin is seeking a Ticket Office Assistant to provide excellent customer service while handling ticket sales and resolving customer inquiries for Texas Athletics events.

The ideal candidate will have a high school diploma and strong computer skills, available for varied hours including evenings and weekends. Experience in ticketing operations and knowledge of the Paciolan system is a plus. This role supports the exciting environment of Texas Athletics.

Qualifications

• Must be available for varied hours, including evenings and weekends.
• Demonstrate ability to take and accurately follow instructions.
• Must be able to maintain a friendly, service attitude at all times.

Responsibilities

• Assist with building customer relations with fans of Texas Athletics.
• Assist customers on gameday with ticket resolution.
• Perform other duties as assigned.

Skills

Customer service

Computer skills

Instruction following

Education

High school diploma or GED

Tools

Paciolan ticketing system

Job description

Phase2 Technology in Austin is seeking a Ticket Office Assistant to provide excellent customer service while handling ticket sales and resolving customer inquiries for Texas Athletics events.

The ideal candidate will have a high school diploma and strong computer skills, available for varied hours including evenings and weekends. Experience in ticketing operations and knowledge of the Paciolan system is a plus. This role supports the exciting environment of Texas Athletics.