Gameday Fan Experience Promotions Team

United States Hockey League (USHL); Fargo (ND); On-site; USD 17,000 - 22,000; Part time

Job summary

The Fargo Force are seeking enthusiastic and customer-focused individuals to join our Gameday Promotions Team, specifically supporting operations at the Team Store, Chuck-a-Puck table, and Rock Wall. This paid, part-time role is crucial for enhancing the fan experience and contributing to the vibrant atmosphere of our home games.

You’ll engage with fans, handle cash and card transactions, and help with setup and breakdown of promotional stations, creating memorable moments during game nights.

Qualifications

• Strong customer service and interpersonal skills with a friendly demeanor.
• Ability to handle transactions and operate point-of-sale systems or willingness to learn.
• Energetic and comfortable interacting with large crowds.
• Reliable and punctual with availability for evenings, weekends, and some holidays.
• Able to stand for extended periods and lift up to 25 lbs.
• Comfortable supervising children; prior retail or event support experience is a plus.

Responsibilities

• Operate the Fargo Force Team Store, assisting fans with merchandise purchases and information.
• Manage the Chuck-a-Puck table, selling pucks and engaging fans.
• Assist in on-ice Chuck-a-Puck setup during 2nd intermission.
• Supervise fans at the Rock Wall and ensure safety.
• Provide excellent customer service throughout gameday.
• Handle cash and card transactions accurately.
• Assist with setup/breakdown of areas and promotional stations.
• Support other gameday promotional activities and fan engagement.

Skills

Customer service

Interpersonal skills

Friendly demeanor

Reliable and punctual

Stand for long periods

Lift up to 25 lbs

Cash handling

POS familiarity

Tools

POS systems

Job description

The Fargo Force are seeking enthusiastic and customer-focused individuals to join our Gameday Promotions Team, specifically supporting operations at the Team Store, Chuck-a-Puck table, and Rock Wall. This paid, part-time role is crucial for enhancing the fan experience and contributing to the vibrant atmosphere of our home games.

You’ll engage with fans, handle cash and card transactions, and help with setup and breakdown of promotional stations, creating memorable moments during game nights.