Gameday Events & Hospitality Operations Lead

SupportFinity™; Oklahoma City (OK); On-site; USD 42,000 - 66,000; Full time

Job summary

REVELXP is seeking an Event Manager to join our fast-paced team in Oklahoma City. You will report to the property leadership and lead seasonal and hourly game-day staff, building strong relationships with guests, vendors, and office staff while delivering exceptional guest experiences.

The ideal candidate brings sales acumen, excellent interpersonal skills, and a degree in a related field. You will thrive in a high-energy environment, manage budgets, coordinate weekly tailgate meetings, and

Qualifications

• Degree in business administration, event management, hospitality management, sports management, or a similar field.
• Strong interpersonal and communication skills; relationship building in events.
• Excellent organizational and decision-making abilities for fast-paced environments.
• Proven problem-solving and customer service skills; handle inquiries professionally.
• Ability to work weekends and lift up to 20 lbs.

Responsibilities

• Be on-site and lead event execution for home football game days and other events, ensuring the fulfillment of sold assets, providing exceptional guest experiences, and implementing services seamlessly.
• Oversee post-event cleanup for home football games, ensuring a timely and thorough process.
• Recruit, train, supervise, and evaluate seasonal associates and hourly game day staff, including bellhops, tent hosts, and parking attendants.
• Manage staff scheduling and record work hours, ensuring adherence to budget.
• Build strong relationships with staff members, fostering a positive culture, maintaining high morale, and setting clear expectations.
• Organize and lead weekly tailgate coordination meetings to define staffing needs and operational needs and expectations.
• Coordinate with the production team for weekly event rental coordination meetings, ensuring proper alignment.
• Assist in selling of full-service tailgates and event rentals.
• Handle customer service inquiries via phone and email in preparation for and on game day.
• Support the execution and quality control of special event rentals throughout the year.
• Manage key processes such as inventory control, catering orders, vendor relationships, and budget management.
• Maintain live trackers for tailgate sites and ensure all logs and maps are updated for game days.
• Cultivate and manage relationships with local vendors, securing new partnerships and maintaining existing ones.
• Responsible for event layout and design for tailgate sites and event rentals, including special event tailgates.
• Understand client business strategies, products, services, customers, and competitors to enhance service delivery.
• Provide exceptional service that enhances the guest/client experience.
• Maintain office organization and cleanliness to ensure a productive working environment.
• Build and manage the e-commerce platform for tailgating.
• Perform additional duties as needed and assigned.

Skills

Interpersonal skills

Communication

Organizational skills

Problem-solving

Customer service

Relationship building

Education

Degree in business administration, event management, hospitality management, sports management, or similar field

Tools

Microsoft Office

Canva

Job description

REVELXP is seeking an Event Manager to join our fast-paced team in Oklahoma City. You will report to the property leadership and lead seasonal and hourly game-day staff, building strong relationships with guests, vendors, and office staff while delivering exceptional guest experiences.

The ideal candidate brings sales acumen, excellent interpersonal skills, and a degree in a related field. You will thrive in a high-energy environment, manage budgets, coordinate weekly tailgate meetings, and