Game Guide *Seasonal*

The Escape Game, LLC; King of Prussia (PA); Vor Ort; USD 17.000 - 25.000; Teilzeit

Benefits dieser Stelle

401(k)

401(k) matching

Health Insurance

Employee discount

Vision insurance

Dental insurance

Flexible spending account

Life insurance

Flexible schedule

Zusammenfassung

The Escape Game, LLC is seeking a friendly and energetic Game Guide (Seasonal) in King of Prussia, PA. You will engage guests, explain game rules, and guide groups through immersive experiences.

You’ll also monitor gameplay with our software, reset games, and help keep the space organized and welcoming. Ideal candidates have strong communication, stamina for physical tasks, and a flexible schedule that includes nights and weekends.

Qualifikationen

• Excellent communication when speaking with guests.
• Ability to perform physical tasks: standing, bending, lifting 30-40 lbs, cleaning and minor repairs.
• Balance flexible availability with nights, weekends, and holidays.

Aufgaben

• Greet groups of 2–12 guests and guide them through Escape Game experiences.
• Explain game rules and use software to monitor progress.
• Reset games accurately between sessions, restock as needed, and complete required reports.
• Maintain cleanliness and ensure timely game transitions.

Kenntnisse

Excellent communication

Physical stamina

Time management

Team orientation

Tools

Small tools

Magnets

Jobbeschreibung

Game Guide *Seasonal*

Management Seasonal King Of Prussia, PA, US 1 Attachments

2 days ago Requisition ID: 1645

We are located in King of Prussia Mall! Copy & paste the link below to learn more about our company and the open position!

https://drive.google.com/file/d/1Y6M935SR83Ae1YFQhTw8kzmjWCqonXZn/view?usp=sharing

THE ROLE:

Game Guides are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day!

Game Guides at The Escape Game will lead guests through our escape rooms - thrilling, immersive adventure games where players work together to complete a mission (and escape a themed room) before time runs out. To progress through the game, players must find clues and solve puzzles.

Game Guides set the tone for the entire experience by delivering an upbeat, conversational introduction to groups of 2-12 guests, and they connect with guests of all ages to make their visit as fun and memorable as possible. During gameplay, Game Guides use TEG's software to monitor team progress and ensure every single guest enjoys their experience. After the game, Game Guides celebrate with guests and reset game components accurately and efficiently.

HOW GAME GUIDES SERVE OUR GUESTS AND OUR TEAM

• Embodying our mission, vision, and values during every shift
• Leading groups of 2-12 in fun, friendly conversation
• Collecting information and making meaningful connections with guests
• Enthusiastically explaining TEG games and products
• Using Game Guide software to monitor games and assist guests
• Using HMI (Human-Machine Interface) to operate our games
• Giving a recap of the experience in the outro
• Ensuring operational excellence on shift by:
  • Ensuring game components function properly
  • Using setup sheets to accurately reset games
  • Cleaning games and TEG's facility
  • Being timely and exemplifying excellent time management skills in order to stay on schedule for the games assigned
  • Restocking inventory
  • Completing necessary reports
• Immediately and graciously resolving service failures
• Ensuring each guest has a five-star experience and leaves happy

REQUIREMENTS

• Flexible availability. This role works nights, weekends, and/or holidays.
• Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.
• Must be able to use small tools and strong magnets when resetting our games.
• Quickly resetting numerous locks, drawers, shelves, and game components within specific time frames outlined in training.
• Excellent communication skills when speaking with our guests.
• Align with TEG's Uniform Standards.

BENEFITS FOR FULL TIME TEAM MEMBERS

• 401(k)
• 401(k) matching
• Health Insurance
• Employee discount
• Vision insurance
• Dental insurance
• Flexible spending account
• Life insurance
• Flexible schedule

Attachments (1)

The Escape Game_ Game Guide (GG) Job Description.pdf