Game Development, Lab Techniciant

Academy of Art University; San Francisco (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401k options

Paid vacation

Paid holidays

Paid sick leave

Commuter benefit

Tuition-free undergraduate course

Job summary

Academy of Art University is seeking a fixed-term Game Development Lab Technician to support students with hardware and software onsite at 180 New Montgomery, San Francisco. You will handle Windows/Mac network tasks, installations, troubleshooting, and cross-training for multiple lab roles.

The role emphasizes hands-on VR hardware experience, collaboration with staff, and maintaining a productive learning environment with a focus on security and student support.

Qualifications

• General knowledge of Windows 11.
• Preferred knowledge of Adobe Creative Cloud (Photoshop, Illustrator, Premiere), Autodesk products, and Blender.
• Ability to learn and support hardware such as the Meta Quest 3 VR Headset and other VR devices, as well as associated software.

Responsibilities

• Perform Junior Level network administration for Windows and Mac network environment
• Perform software and hardware installation, troubleshooting and upgrade
• Assist students with any software/hardware issues that may arise
• Work in coordination with the front desk to ensure the smooth workflow
• Provide support and assistance to the Department Director and Lab Supervisor
• Maintain guidelines set forth by the Academy of Art University
• Maintain a clean, functional and productive learning environment
• Protect equipment from theft or vandalism
• Participate in and adhere to the cross-training program for lab and shop technicians, ensuring the ability to perform multiple roles and support operations effectively during periods of short staffing, as required by the University, with comprehensive training provided

Skills

Windows 11 knowledge

VR hardware support

VR headsets & software

Tools

Adobe Creative Cloud

Autodesk products

Blender

Meta Quest 3 VR Headset

Job description

Driven. Engaging. Innovative. Do these words motivate you? If so, then we want to talk with you. Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and who can consistently deliver high-caliber customer service. We thrive on ingenuity and pursue ideas every day that lead to extraordinary opportunities for tomorrow.

Reporting to the Lab Manager, Game Development, the fixed term Game Development Lab Technician is responsible for assisting students by providing hardware and software support onsite at 180 New Montgomery San Francisco.

Responsibilities

• Perform Junior Level network administration for Windows and Mac network environment
• Perform software and hardware installation, troubleshooting and upgrade
• Assist students with any software/hardware issues that may arise
• Work in coordination with the front desk to ensure the smooth workflow
• Provide support and assistance to the Department Director and Lab Supervisor
• Maintain guidelines set forth by the Academy of Art University
• Maintain a clean, functional and productive learning environment
• Protect equipment from theft or vandalism
• Participate in and adhere to the cross-training program for lab and shop technicians, ensuring the ability to perform multiple roles and support operations effectively during periods of short staffing, as required by the University, with comprehensive training provided

Qualifications

• General knowledge of Windows 11.
• Preferred knowledge of Adobe Creative Cloud (Photoshop, Illustrator, Premiere), Autodesk products, and Blender.
• Ability to learn and support hardware such as the Meta Quest 3 VR Headset and other VR devices, as well as associated software.

Compensation

$22.00/hour

Benefits

Academy of Art University offers full-time employees health insurance, 401k options, paid vacation based on years of service (15 days' accrual at start), paid holidays, paid sick leave and a commuter benefit program. The Academy also offers full-time employees an opportunity to take one undergraduate course tuition free each semester.

IND123

Academy of Art University is an equal opportunity employer. All applicants will be considered regardless of age, Aids or HIV positive status, marital status, domestic partnership, medical condition or genetic characteristics, race or national origin, pregnancy, religion, sex, gender identity, gender or sexual orientation, name change, citizenship, physical or mental disability, veteran status or other status protected by federal, state, local or other law. Academy of Art University will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Equal access to the hiring process, services, and employment is available to all persons. Applicants requiring accommodations to the application and/or interview process should contact the Human Resources Department at [e-mail].