Game-Day Retail Associate: Fans, Service & Sales

Fanatics Commerce; Boulder (CO); On-site; USD 21,000 - 29,000; Full time

Job summary

Fanatics Commerce is seeking a Retail Associate for the University of Colorado Team Store in Boulder, CO. You will deliver a friendly fan-first shopping experience, greet fans, make recommendations, and maintain store standards.

Role requires flexible evenings, weekends, holidays and game days; previous retail or customer service is preferred. You’ll process sales at the POS, collaborate with teammates, and contribute to a positive Fanatics brand presence.

Qualifications

• Must be at least 18 years of age.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Ability to stand, walk, bend, and move throughout scheduled shifts, as well as lift, carry, and move merchandise weighing up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsibilities

• Greet fans and ask questions to help make their shopping experience an enjoyable one.
• Make recommendations based on observations and conversations with fans.
• Help execute a brand connection by ensuring fans enjoy a top-notch shopping experience.
• Maintain sales floor and/or stockroom standards with an eye to detail.
• Process sales transactions via the Fanatics Point of Sale System (POS).
• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented.
• Perform additional responsibilities as directed by the management team.

Job description

Fanatics Commerce is seeking a Retail Associate for the University of Colorado Team Store in Boulder, CO. You will deliver a friendly fan-first shopping experience, greet fans, make recommendations, and maintain store standards.

Role requires flexible evenings, weekends, holidays and game days; previous retail or customer service is preferred. You’ll process sales at the POS, collaborate with teammates, and contribute to a positive Fanatics brand presence.