Fan-Focused Retail Associate — Fast-Paced, Game-Day Ready

Fanatics Collectibles; Colorado Springs (CO); On-site; USD 18,000 - 26,000; Full time

Job summary

Fanatics Commerce in Colorado Springs is seeking a Retail Associate to support fans on game days and during store operations, delivering a top-notch shopping experience.

You will greet fans, make recommendations, process transactions via POS, and maintain brand standards while collaborating across teams. The role requires flexibility to work evenings, weekends, holidays and events; a high school diploma or equivalent is preferred, with prior retail or hospitality experience valued.

Qualifications

• Must be at least 18 years of age.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Ability to stand, walk, bend, and move throughout scheduled shifts, as well as lift, carry, and move merchandise weighing up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsibilities

• Greet fans and ask questions to help make their shopping experience an enjoyable one.
• Make recommendations based on observations and conversations with fans.
• Process sales transactions via the Fanatics POS system.
• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented.

Skills

Customer service experience

Strong communication

Teamwork

Flexibility schedule

Lift up to 25 pounds

Reliability

Education

High school diploma or equivalent experience preferred

Job description

Fanatics Commerce in Colorado Springs is seeking a Retail Associate to support fans on game days and during store operations, delivering a top-notch shopping experience.

You will greet fans, make recommendations, process transactions via POS, and maintain brand standards while collaborating across teams. The role requires flexibility to work evenings, weekends, holidays and events; a high school diploma or equivalent is preferred, with prior retail or hospitality experience valued.