Game-Day Premium Services Associate – Athletics

Sam Houston State University; Huntsville (TX); On-site; Full time

Job description

Position Details

Title: Student Employee- Athletics- Event Operations- Premium Services

Employee Class: Student Employee

College Work Study Position: No

Department: Athletics

Division: Office of the President

Hours per week: less than 28hrs a week

Hiring Rate: $12.00

Open Date: 07/15/2026

Position Number: 9n9272

Contact Name & Title: Ryan Carroll

Contact Phone: [phone]

Contact Email: [e-mail]

Contact Building & Room #: WBAC 105

Home dates and game-day expectations are listed below for reference and planning related to Premium Services on gamedays and special events.

Nature & Purpose of Position

Perform Premium Services duties for the University Athletic Department on gamedays and special events.

Positions Open

• Parking Attendant
• Premium Suite Services
• Elevator Attendants
• Suite Entry Host
• ADA Services Host

Athletics is seeking twenty (20) individuals to provide excellent customer service to spectators on athletic gamedays.

Typical Day

• Arrival and Check In – 4 hours before kickoff
• Pre-Game
  • Lot and facility management and oversight. Secure space and allow limited access to permit holders
  • Game day load-ins (Catering, Media, VIP, Officials, Services)
  • Provide information to those attempting to access without permits/credentials
• Game Time
  • Manage lot(s) and space access with help of 3rd party event staff CSC
  • Direct incoming traffic and spectators to proper location
  • Inform spectators of stadium and lot regulations
  • Honor paid passes and direct pass holders to ticket scanners
  • Provide excellent customer service to spectators
• Post Game
  • Secure spaces
  • Set up for exit
  • Organize space for next event

Individuals must be ready to assist and direct spectators as they attempt to access Bearkat Athletic Events.

Home Dates

SAT 9/12 @6pm; SAT 9/19 @ 6pm; WED 10/14 @7pm; WED 10/21 @ 7pm; SAT 11/14 @ 1pm; SAT 11/21 @ 1pm

Preferred candidate will have the ability to work ALL SAM HOUSTON HOME FOOTBALL GAMES.

*Gameday access is operated by Sam Houston Athletics with assistance from University Police and CSC, a third-party Event Management firm. Students will provide informational and directional assistance.

EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and smoke/drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

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