Game-Day Event Security Associate (Part-Time)

BEST Crowd Management; Milwaukee (WI); On-site; USD 18,000 - 26,000; Part time

Job summary

BEST Crowd Management is seeking an Event Security team member to support Marquette University athletics and campus events in Milwaukee. You will help create a safe, organized, and welcoming experience for guests at basketball, volleyball, soccer, and other Golden Eagles events, working year-round on an as-needed basis.

Under the direction of the Event Supervisor, you will perform access-control duties, assist guests with directions, monitor premises, respond to incidents, and maintain

Qualifications

• Must be at least 18 years old and able to perform job responsibilities professionally in a customer service-driven event environment.
• Strong attention to detail and consistent awareness of surroundings.
• Excellent verbal and written communication skills, including the ability to read, write, and communicate effectively in English.
• Adaptability and availability to respond effectively to changing information, guest needs, event conditions, and operational direction, including evenings, weekends, and game days.
• Ability to pass a background check, drug screen, and meet all applicable assignment, licensing, registration, and training requirements.

Responsibilities

• Follow and comply with all BEST, university, venue, safety, and work rules and regulations.
• Provide exceptional customer service to Marquette University, event guests, and visitors, including answering questions and giving directions to seating, parking, restrooms, medical stations, concessions, vendor locations, and other event areas.
• Monitor assigned premises, access points, doors, gates, and event areas to help prevent theft, violence, prohibited conduct, or other infractions of rules.
• Remain alert and aware of surroundings, appropriately address suspicious activity within training and post orders, and promptly report incidents or concerns to event leadership.
• Conduct assigned routine patrols and maintain frequent, professional radio communication with the security and event leadership team.
• Support event entry points through bag checks, guest screening, ticket scanning, credential verification, and other assigned access-control procedures.
• Protect university, venue, business, vendor, and guest assets while remaining mentally engaged throughout the event.
• Work indoors or outdoors in varying Milwaukee weather conditions, which may include heat, cold, rain, snow, sleet, or other inclement weather.
• Stand or walk for extended periods while maintaining focus, professional body language, and a welcoming presence, and properly handle all assigned Company equipment.
• Perform other duties and responsibilities as requested or required.

Skills

Customer service

Communication skills

Attention to detail

English proficiency

Reliability

Job description

BEST Crowd Management is seeking an Event Security team member to support Marquette University athletics and campus events in Milwaukee. You will help create a safe, organized, and welcoming experience for guests at basketball, volleyball, soccer, and other Golden Eagles events, working year-round on an as-needed basis.

Under the direction of the Event Supervisor, you will perform access-control duties, assist guests with directions, monitor premises, respond to incidents, and maintain