Event Security - Kohl Center

BEST Crowd Management; Madison (WI); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Competitive pay based on experience

Experience in event management and- or

Security-focused professional growth

Networking with security and event pro

Supportive team environment

Job summary

BEST Crowd Management is seeking an Event Security professional for the Kohl Center in Madison, Wisconsin. The role combines event staff duties with security responsibilities to ensure a safe and enjoyable experience for attendees. A strong focus on communication, teamwork, and customer service is essential.

The position is part-time with pay at $16 per hour. Candidates should be 18 or older, hold a high school diploma or equivalent, and be able to work evenings, weekends, and holidays.

Qualifications

• Be at least 18 years old.
• High school diploma or equivalent (some college preferred).
• Experience in event security, law enforcement, or related field is advantageous.
• Strong physical fitness; able to stand or walk for extended periods.
• Excellent observational and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Ability to work in a team with diverse individuals.
• Flexibility to work evenings, weekends, and holidays.
• Possess a valid security license or be willing to obtain one (if required).
• Background check and drug screening required.

Responsibilities

• Assist with event setup and equipment/signage arrangement.
• Monitor access points and conduct security checks for safety.
• Provide friendly customer service; answer inquiries and directions.
• Collaborate with event staff and security to stay safe and organized.
• Assist in crowd management and control entry/exit flow.
• Respond to security incidents following established protocols.
• Monitor areas to enforce rules and safety procedures.
• Resolve attendee complaints calmly and professionally.
• Adhere to company policies to deliver high standards of service and security.

Skills

Communication

Observational skills

Interpersonal skills

Teamwork

Physical fitness

Education

High school diploma or equivalent

Job description

Summary

Join the dynamic team at BEST Crowd Management as an Event Security professional. In this role, you will have a diverse range of responsibilities, combining event staff duties with security tasks to ensure a safe and enjoyable experience for event attendees. We are seeking adaptable individuals with excellent communication skills and a strong commitment to customer service and security.

Job Title: Event Security - Kohl Center
Company: BEST Crowd Management
Location: Madison, WI
Pay: $16 / hr - Security
Job Type: Part-time

Responsibilities

• Assist with event setup, including the arrangement of equipment, signage, and other necessary materials.
• Monitor access points and conduct thorough security checks to prevent unauthorized entry and ensure the safety of attendees.
• Provide friendly and helpful customer service by assisting attendees with inquiries, directions, and general event information.
• Collaborate with event staff and security personnel to maintain a safe and organized environment.
• Assist in crowd management, including controlling entry and exit points and ensuring proper flow of attendees.
• Respond promptly and effectively to security incidents or emergencies, following established protocols.
• Monitor event areas to enforce event rules, regulations, and safety procedures.
• Handle and resolve attendee complaints or conflicts in a calm and professional manner.
• Adhere to company policies, procedures, and guidelines to deliver a high standard of service and security.

Requirements

• Be at least 18 years old (age requirements may vary depending on local regulations).
• Hold a high school diploma or equivalent (some college education is preferred).
• Previous experience in event security, law enforcement, or a related field is advantageous.
• Possess strong physical fitness and the ability to stand or walk for extended periods.
• Exhibit excellent observational and problem-solving skills.
• Demonstrate exceptional communication and interpersonal skills.
• Work effectively in a team and collaborate with individuals from diverse backgrounds.
• Maintain flexibility to work evenings, weekends, and holidays based on event schedules.
• Possess a valid security license or be willing to obtain one (if required by local regulations).
• Successfully pass a background check and drug screening.

Benefits

• Enjoy competitive pay based on your experience and qualifications.
• Gain experience in event management and security.
• Enhance your skills in communication, problem-solving, and customer service.
• Network with professionals from various fields, including event management and security.
• Be part of a supportive team that values teamwork, professionalism, and attendee satisfaction.

EEOC Statement

It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

License

License #17428-62