FWS – Enrollment Support

Georgia Department of Revenue; Lawrenceville (GA); On-site; USD 15,000 - 22,000; Full time

Job summary

Gwinnett Technical College is seeking a Federal Work Study Enrollment Support to assist the Enrollment Support Center at the Alpharetta campus. This non-benefited, part-time role supports student services and relies on the FWS program.

You will perform clerical tasks, interact with students and staff, and help with registration labs and orientations, while adhering to FWS guidelines and college policies. Hours are flexible up to 19 per week during business hours, Monday through Friday, with a

Qualifications

• High school diploma or GED is required.
• Ability to interact professionally with students, staff and community members.
• Strong customer service and interpersonal communication skills.

Responsibilities

• Assists in organizing and executing routine activities and special projects; other duties as assigned.(80%)
• Assist with Registration Labs and Orientations as needed.(20%)

Skills

Customer service

Interpersonal communication

Multi-tasking

Independence

Organizational skills

Education

High school diploma or GED

Job description

Explore a World of Opportunity with the State of Georgia!

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Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia’s more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

FWS – Enrollment Support

Agency:

Gwinnett Technical College

Job Requisition ID:

JR0000003050

Shift:

Any (United States of America)

Compensation Details:

13.50/HR.

Job Description:

This job is a Federal Work Study, non-benefited position in the Student Affairs Division that reports to the Federal Work Study Supervisor in Enrollment Support at the Alpharetta campus. Federal Work-Study (FWS) is a federally funded program by the Department of Education. This program provides part-time jobs for undergraduate students with significant financial need and is administered by the FWS Coordinator, and the Office of Financial Aid, in accordance with the law, federal regulations, and instructions from the United States Department of Education.

Hours:

Days and Hours are flexible up to 19 hours per week during business hours, Mon – Fri, 8am to 6pm.

Minimum Qualifications:

Must have a high school diploma or equivalent. Must be eligible for funds through the Federal Work Study Program for the current semester at Gwinnett Technical College and be in good academic standing.

Preferred Qualifications:

In addition to the minimum qualifications, strong ability to interact with students, staff, and community members in a polite and professional manner; outstanding customer service and interpersonal communication skills; ability to work independently and to use proper judgment when applicable; ability to manage multiple tasks at one time in a fast-paced office setting; knowledge of GTC campus including Student Services functions (Financial Aid, Student Records, Admissions).

Job Description Summary:

Under close supervision, provides clerical support and office assistance to the Enrollment Support Center and related personnel. Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior. (Performed by all incumbents) Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility; displays a “can do” approach to work.

Shows persistence and seeks alternatives when obstacles arise; seeks alternative solutions; does things before being asked or forced to by events. Works within the system in a resourceful manner to accomplish reasonable work goals; shows flexibility in response to process change and adapts to and accommodates new methods and procedures. Accepts direction and feedback from supervisors and follows through appropriately. Works when scheduled; begins and ends work as expected; calls in according to policy when arriving late for work or when absent; observes provisions of Fair Labor Standards Act; observes policies on break and lunch periods; uses work time appropriately.

Job Responsibilities & Performance Standards

Percentage of Time

• Assists in organizing and executing routine activities and special projects; other duties as assigned.(80%)
• Assist with Registration Labs and Orientations as needed.(20%)

Physical Demands:

Frequency

(N)Never, (O)Occasionally or (C)Constantly

• Requiresoperation, access, orcontrol of financial resources.(N)
• Requires having a P-Card.(N)
• Driving isaresponsibility of this position.(O)
• Thispositionwillhave direct interaction or care of children under the age of 18 or direct patient care.(O)
• This position will haveSecurity Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications).(C)
• This position is astationary position, often standing or sitting for prolonged periodswith or withoutreasonable accommodation.(C)
• This position requires moving about to accomplish tasks or moving from one worksite toanotherwith or without reasonable accommodation.(O)
• This position requires the ability to adjust or move objects up to 15 pounds in all directionswith or without reasonable accommodation.(O)
• This position requires the ability to repeatmotions that may include the wrists, hands and/or fingerswith or without reasonable accommodation.(C)
• This position requires the ability to operatemachinery and/or power toolswith or without reasonable accommodation.(N)
• Operating motor vehicles or heavy equipmentwith or without reasonable accommodation.(N)
• Noisy environments.(O)
• Medium work that includesmoving objects up to 50 poundswith or without reasonable accommodation.(N)
• Light work that includesmoving objects up to 20 poundswith or without reasonable accommodation.(N)
• Heavy work that includes moving objects up to 100 pounds or morewith or without reasonable accommodation.(N)
• Work in outdoor elements such as precipitation and wind.(N)
• Assessing the accuracy, neatness and thoroughness of the work assigned.(C)

Minimum Qualifications:

High school diploma or GED - Financial need and PELL eligible - Be enrolled as a student at the location seeking employment - Satisfactory academic progress for Federal Student Aid programs

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

As set forth in its student catalog, Gwinnett Technical College complies with the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (“protected status”). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual’s protected status; nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law. The following person has been designated to manage inquiries regarding the non-discrimination policies: Lisa Richardson, Title IX, and Section 504 Coordinator, 5150 Sugarloaf Parkway, Building 100/A, Room 515, Lawrenceville, GA 30043, 678-226-6691, [e-mail].