Future Opening: Scheduler & Dispatch Specialist

ASF Clean Team; United States; Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

401(k) Retirement Plan (via ADP)

Medical Insurance (50% employer-paid)

Paid Sick Leave: 48 hours per year 202

Remote Work Stipend: Internet and PC

On-site training required for hybrid

Career advancement opportunities

Job summary

ASF Clean Team is seeking a skilled Scheduler & Dispatch Specialist to organize daily and weekly field schedules for our operations teams. The role is primarily remote, with in-person attendance twice per month for training and coordination.

You will route jobs, coordinate technicians, communicate with customers, and ensure efficient, compliant operations across the Bay Area.

Qualifications

• Minimum 5 years of experience in scheduling, dispatching, or service coordination.
• Strong working knowledge of San Francisco Bay Area geography and routes.
• Experience using scheduling or CRM systems (Jobber, Housecall Pro, ServiceTitan, or similar).
• Excellent verbal and written communication skills.
• Highly organized, detail-oriented, and able to work independently.
• Comfortable managing multiple priorities in a fast-paced environment.

Responsibilities

• Build, manage, and adjust daily and weekly schedules for field technicians.
• Dispatch crews and make real-time schedule changes as needed.
• Optimize routing using Bay Area geography, traffic, and job density.
• Communicate confirmations, delays, reschedules, and updates to customers.
• Track job status, completions, go-backs, and follow-ups.
• Provide crews with job details, notes, safety instructions, and access requirements.
• Coordinate with Operations Management to reduce overtime and improve efficiency.
• Ensure scheduling practices align with California meal/rest break and overtime laws.
• Maintain accurate documentation in scheduling and CRM systems.

Skills

Scheduling experience

Bay Area geography knowledge

CRM systems proficiency

Verbal and written communication

Organization and multitasking

Tools

Jobber

Housecall Pro

ServiceTitan

Job description

Scheduler & Dispatch Specialist

Company: ASF Clean Team

Location: Remote / Hybrid — California Residents Only

Bay Area familiarity required

On-Site Requirement: Twice per month

Office Location: Oakland, CA

Employment Type: Seasonal & Full-Time, At-Will, Non-Exempt (Hourly)

About ASF Clean Team

ASF Clean Team is a woman-owned, California-based exterior maintenance company providing professional window cleaning, gutter services, pressure washing, and related services to residential and commercial clients throughout the San Francisco Bay Area. We operate with a strong focus on safety, operational excellence, and full compliance with California labor laws.

Why Work With Us

• Established & Trusted Company serving residential, commercial, and government clients
• Structured Operations & Clear Expectations
• Supportive Leadership & Team Culture
• Opportunities for Growth & Advancement
• Compliance-Focused Workplace (labor, safety, and payroll standards)

Position Overview

ASF Clean Team is seeking an experienced Scheduler & Dispatch Specialist to manage daily and weekly field schedules for our operations teams. This role is primarily remote , with required in-person attendance twice per month for training, operational alignment, and collaboration.

The Scheduler plays a critical role in job routing, technician coordination, customer communication, and ensuring efficient, compliant daily operations across the Bay Area.

Key Responsibilities

• Build, manage, and adjust daily and weekly schedules for field technicians
• Dispatch crews and make real-time schedule changes as needed
• Optimize routing using Bay Area geography, traffic, and job density
• Communicate confirmations, delays, reschedules, and updates to customers
• Track job status, completions, go-backs, and follow-ups
• Provide crews with job details, notes, safety instructions, and access requirements
• Coordinate with Operations Management to reduce overtime and improve efficiency
• Ensure scheduling practices align with California meal/rest break and overtime laws
• Maintain accurate documentation in scheduling and CRM systems

Required Qualifications

• Minimum 5 years of experience in scheduling, dispatching, or service coordination
• Strong working knowledge of San Francisco Bay Area geography and routes
• Experience using scheduling or CRM systems (Jobber, Housecall Pro, ServiceTitan, or similar)
• Excellent verbal and written communication skills
• Highly organized, detail-oriented, and able to work independently
• Comfortable managing multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience in home services or field service industries (window cleaning, pressure washing, exterior maintenance)
• Prior experience working in a remote or hybrid role

Work Expectations & Compliance

• At-Will Employment: Employment may be terminated at any time by either party, with or without cause, consistent with California law
• Non-Exempt Position: Eligible for overtime in accordance with California law
• Safety-First Mindset: Adherence to company and regulatory safety policies
• Professionalism & Reliability: Punctuality, responsiveness, and accountability are required
• Monitoring Disclosure: Company-issued or approved systems may include monitoring software for work-related compliance, consistent with California law

Schedule

• Monday–Friday
• Occasional weekends based on workload
• Full-time hours with overtime as required
• Schedule adjustments may be necessary to meet operational or public works requirements

Compensation & Benefits

• Hourly Rate: $22–$26+ per hour (DOE)
• Overtime paid per California law
• 401(k) Retirement Plan (via ADP)
• Medical Insurance (50% employer-paid)
• Paid Sick Leave: 48 hours per year 2026
• Paid safety and professional training
• Remote Work Stipend: Internet and computer stipend provided
• On-site training required for hybrid role
• Career advancement opportunities

Remote / Hybrid Equipment Requirements

• Reliable high-speed internet
• Personal computer capable of supporting scheduling and CRM software
• Dual monitors recommended
• ASF Clean Team does not provide home-office equipment
• All necessary equipment will be provided when working on-site

Professional References

Applicants must provide at least two professional references from prior supervisors or managers. References will be verified as part of the hiring process.

About ASF Clean Team

Our Mission

• Be the best. Provide superior cleaning services for homes and businesses in our region.
• Develop long-term, mutually beneficial relationships with our clients.
• Provide opportunities for our team members to grow, both personally and professionally.
• Be good neighbors. Serve our community.

Our Commitments

• Safety: Licensed, Bonded, and Insured. Our equipment is state of the art, and meticulously maintained. Our safety training, protocols, and practices exceed government and industry standards.
• Respect: When you invite us into your home or business, we will treat you, your family, and your property with care and courtesy. Always.
• Quality: We take massive pride in our work. Taking that extra step to make sure our clients are always completely satisfied is just who we are.