Future Opening: Residential AV Sales Consultant

Home Technology Solutions; Charlotte (NC); Hybrid; USD 65,000 - 150,000; Full time

Job summary

A luxury technology service provider in Charlotte, NC, is seeking an experienced AV Integration Sales Consultant to drive sales and enhance customer experience. The role involves generating new leads, maintaining client relationships, and developing audio and video solutions. Candidates should possess at least 2 years of A/V sales experience, be organized, and have strong communication skills. The position offers a full-time contract with a pay structure that includes a base salary plus commission, with earnings ranging from $65k to $150k.

Qualifications

• Minimum 2 years of A/V sales experience required.
• Strong written and oral communication skills are essential.
• Must possess computer skills and knowledge of Windows, Word, Excel, PowerPoint, Outlook, and CRM.

Responsibilities

• Generate new client leads and expand existing relationships.
• Collaborate with sales and marketing teams on strategic plans.
• Deliver client proposals and presentations.
• Meet customers through the sales process to close sales.

Skills

A/V sales experience

Strong communication skills

Problem solving

Organizational skills

Computer skills (Windows, Office, CRM)

Job description

We are seeking experienced AV Integration Sales Consultants to drive sales and deliver an exceptional experience to our customers. HTS’ focus is primarily on the luxury residential market. However, HTS current has, and seeks to gain new commercial clients as well. HTS currently serves Charlotte, NC and the surrounding areas.

HTS sells and installs products for music, movies, automation, surveillance, and security. Projects are both new-construction based as well as retrofit in nature. Product sales typically also require installation services. These projects require the sales consultant to be knowledgeable of the equipment being sold as well as standard construction techniques, procedures and standards.

Successful sales consultants are great listeners, who value being solid consultants. They have the rare combination of being great with people and also having a high aptitude/passion for technology in the home. Some leads will be organic via various marketing media, Google searches, and showroom appointments. The highest producing sales consultants will hunt for leads among builders, remodelers, architects, and designers.

Position Purpose

• Generating new client leads and increasing the existing client base through active sales.
• Maintain and improve existing customer relationships while interacting with customers on a daily basis.

Position Responsibilities

• Develop an understanding of HTS products & services.
• Work with sales and marketing team members to develop strategic plans and accomplish sales goals.
• Work with the sales and design team members to build audio, video, and home theater solutions that engage customers and drive profitability.
• Generate and deliver client proposals and presentations.
• Drive repeat business by providing excellent service and thorough product knowledge to customers through relationship building and solution-based sales.
• Keep customers informed on the status of their project, reconcile errors in a cost‑effective manner, resolve post‑order issues such as returns and follow up to ensure all customer needs are fulfilled.
• Meet with customers at each stage of the sales process to close the sale, answer questions and provide follow‑up instruction. Provide technical consultation for all aspects of our products, solution and service offerings.
• Represent the company with a professional demeanor and clean, professional appearance.

Position Qualifications

• Minimum 2 years of A/V sales experience. Must have sold within the last 2 years
• Ability to take initiative, and multi‑task
• Reliable - Show up early, do what you say you will, be someone we can count on.
• Must be a team player. Focus on setting others up for success.
• Strong written and oral communication skills
• Must possess computer skills and have working knowledge of Windows, Word, Excel, PowerPoint, Outlook and CRM.
• A passion for high‑performance audio, video and technology integration
• Problem solving and solutions based sales approach.
• Flexible and adaptive
• Organized and detail oriented.
• Location – Charlotte, NC
• Job Type – Full Time
• Pay – Base + Commission
• Salary range – $65k–$150k

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.